Assoc Service Desk - Mandaluyong - Unisys

We are looking for an IT Service Desk professional to join our team. · ...

The job involves responding to or resolving IT system problems. The ideal candidate should aim for first-call resolution and escalate unresolved issues to second-line support. They will also provide follow-up feedback and manage customer complaints received from the Customer Serv ...

TECHNICAL SKILLS · Proficient with Windows 11 · Strong working knowledge of Microsoft 365 (Outlook, Teams, Office applications) · Familiarity with Active Directory (password resets, account unlocks) · Basic understanding of networking concepts (VPN, DNS, IP basics) · Experience u ...

+The IT Service Desk Consultant will augment IT support services by providing hands-on support across technical operations,application management,and IT asset lifecycle. · +Deliver timely and effective troubleshooting and resolution of IT issues. · Provide hands-on assistance for ...

Troubleshoots equipment malfunctions and corrects them as directed by knowledge-based tool or supervisor. · Takes immediate action to escalated tickets and close it as soon as issue has been confirmed resolved. · Manage more complex proactive events, perform advanced diagnostics, ...

Provide first-line technical support via phone, chat, email and self-service/web portal for hardware systems applications and IT infrastructure. · ...

+this is a full-time on-site role for a service desk / technical support representative located in metro manila the primary responsibilities include providing quality customer support resolving technical issues troubleshooting system and network problems and maintaining high leve ...

+We are seeking customer-focused L1 IT Service Desk Analysts to provide first-line technical support to our global users. · +Provide friendly, professional first-contact support via phone, email, chat, and ticketing portal. · Triage and resolve common incidents related to Windows ...

This full-time Service Desk role offers an exciting opportunity to join a dynamic team providing IT support services in Metro Manila. · You will be responsible for delivering high-quality technical assistance and troubleshooting to internal and external customers. · ...

This IT Service Desk role involves creating tickets based on customer requests, providing general guidance for technical inquiries, resolving issues through analysis and research or routing calls to the appropriate group. · ...

We are seeking an enthusiastic and experienced IT Service Desk professional to join our dynamic team at Nityo Infotech Services Philippines Inc. · This full-time role is based in Metro Manila and will be responsible for providing exceptional customer service and technical support ...

We are looking for a Service Desk (Technical Support Representative) to join our team on a contractual basis. · The successful candidate will be responsible for handling customer inquiries, incidents, and service requests related to technical concerns. · Respond to customer queri ...

Role: · Provide first level diagnostics and problem resolution for Windows, Mac, Ubuntu/Linux, manufacturing tool automation, manufacturing applications · Ticket queue monitoring and ticket routing · TI specific application monitoring tool (Sentinel) · Receiving, documenting, res ...

The Service Desk / Desktop Support Analyst provides 24×7 IT support for both onsite and remote users, acting as the first point of contact for incidents and service requests. · The role combines Service Desk operations and onsite Desktop Support, supporting both office-based and ...

We help children of all backgrounds and even in the most dangerous places inspired by our Christian faith. · Come join our staff working in nearly 100 countries and share the joy of transforming vulnerable children's life storiesRespond to customer requests diagnosing and resolvi ...

We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. · Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories. · ...

Service Desk · We are seeking an experienced Service Desk professional to join our team at Ascendion. · A basic/working knowledge of Exchange on Prem and understanding of its ideas. · Strong understanding of Microsoft 365, especially Exchange online. · ...

This is an IT Service Desk position. · Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Industrial) or equivalent. · Experience in SAP system/exposure as SAP user is an adv ...

Provide technical assistance to end users over the phone or email and perform troubleshooting through diagnostic techniques. · Bachelor's / College Degree in Computer/Telecommunication, Computer Science/ Information Technology, Business Studies/Administration/Management IT-Hardwa ...

We are looking for a reliable and customer-focused Service Desk Support professional to provide IT support, handle incidents, and assist users through phone, email, and on-site support. · Key Responsibilities · Deploy, install, and configure desktops, laptops, and IT peripherals ...

Basic/working knowledge of Exchange on Prem · Strong understanding of 365, · Azure Intra experience, · Powershell required; Splunk, · Proofpoint/Sendmail a plus. · ...