- Act as the primary and trusted contact for day-to-day transaction inquiries, provide timely responses and proactive updates on transaction status to clients
- Understand clients' business to help identify solutions, client efficiencies and cross sell opportunities
- Perform strong problem-solving skills to provide quick resolution on issues
- Collaborate across teams, business partners and stakeholders to offer solutions for clients to achieve and maintain high levels of Client Satisfaction
- Participate in service delivery initiatives and client management/handholding
- Provide back-up customer service function to team members when required
- Ensure that client issues are escalated appropriately and compliance with audit and risk policies and procedures.
- Bachelor's Degree or equivalent, have proven skills in team work and client service experience
- A fundamental understanding of the cash management business, products, and operational procedures
- Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients
- Proven ability to influence stakeholders and communicate clearly to effectively manage client relationships
- Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively
- Ability to work well within tight deadlines and good time management skills are required
- Knowledge on Clearing/SWIFT, cheques and international payment conventions/practices is a plus
- At least 1-2 years of experience in a client facing role (preferably with Treasury Services experience) would be preferable, but fresh graduates are also welcome to apply
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Customer Service Officers
1 linggo ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Taguig, Pilipinas Buong orasCustomer Service Officers Bachelor's degree in Engineering or any other related courses.Preferably with work experience in customer service particularly in the manufacturing industry. ...
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executive services officer
4 araw ang nakalipas
KMC MAG Solutions Inc Taguig, Philippines, Pilipinas Buong orasThe Purpose Driven Career Objectives of a Admin / Reception at KMC: · The Executive Services Officer will provide high-level administrative support for the company's senior leaders to ensure they can efficiently accomplish key tasks and company initiatives. They keep the executiv ...
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service officer
4 araw ang nakalipas
Polytechnic University of the Philippines Makati City, Philippines, Pilipinas Buong orasDescription:Build strong relationships with customers in order to gain full understanding of their needs and work to serve them effectively · Manage record and resolve customer complaints in prompt and professional manner · Handle customer's medical needs · Gather customer inform ...
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service officer
4 araw ang nakalipas
Polytechnic University of the Philippines Makati City, Philippines, Pilipinas Buong orasDescription: · Duties and Responsibilities: · Qualifications:Build strong relationships with customers in order to gain full understanding of their needs and work to serve them effectively · Manage record and resolve customer complaints in prompt and professional manner · Handle ...
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Customer Service Officer
22 oras ang nakalipas
Dempsey Resource Management Inc. Taguig, Pilipinas Buong orasWORK LOCATION: Taguig CitySALARY RANGE: ₱23,000 - ₱24,000- Must be a Graduate of Bachelor's Degree in Engineering- Preferably with work experience in Customer Service, particulary in the Manufacturing industry ...
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Office Staff/Customer Service
10 oras ang nakalipas
Philkor Dynamics Solution and Sourcing Industry, Inc. Taguig, Pilipinas Buong orasGood Communication skills ( proficient in English)Responsible for answering inquiries and emailsWill be the one to communicate with all the parents of the school bus ridersWill be the one to report all issues and concerns regarding school bus.Will handle collection.Computer liter ...
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Customer Service Officer
22 oras ang nakalipas
Dempsey Management Inc Makati, Pilipinas Buong orasCustomer Service Officer · • Overall responsibility of perfect implementation of all client payroll rules · • Stay updated on changing DOLE rules and updating the software accordingly · • Runs payroll for clients. · • Develop Excel back-ups for calculation. · • Automate payroll o ...
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Customer Service Officer
18 oras ang nakalipas
Maximum Solutions Corporation Pasig City, Pilipinas Buong orasQUALIFICATIONS:- College graduate of any Business-related course- With at least one (1) year working experience in order processing- Computer literate- Open to fresh graduates or staff with no experience in customer service but displays a keen interest to pursue a career in Custo ...
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Chief Finacial Officer financial services
3 araw ang nakalipas
Monroe Consulting Group City of Taguig, PilipinasExecutive search firm Monroe Consulting Group Philippines is recruiting on behalf of a reputable international money transfer processing company. Our highly respected client is looking for a Chief Financial Officer with strong experience, knowledge, and training in financial stat ...
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Compensation and Benefit Officer/Employee Services
1 linggo ang nakalipas
Zuspresso Philippines Pasig City, Pilipinas Buong orasZuspresso Philippines Inc. is one of the fastest growing coffee chains here in the Philippines with the vision of becoming the most competitive in the market. As we are expanding our operations, we are looking for individuals who can join our team:Job responsibilities: · •End-to- ...
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Customer Service Representative Back Office
18 oras ang nakalipas
Neksjob Mandaluyong, Pilipinas ContractOur customer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences. You will have the opportunity to work in a highly collaborative and interesting enviro ...
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Customer Service Representative Back Office
22 oras ang nakalipas
Neksjob Mandaluyong, Pilipinas ContractOur customer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences. You will have the opportunity to work in a highly collaborative and interesting enviro ...
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Customer Service Officer
4 araw ang nakalipas
DVI Solutions Asia Philippines, Manila, Pilipinas Buong orasCompany Summary: · Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, T ...
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Secretary (Nursing Service Office)
4 araw ang nakalipas
Fatima University Medical Center Philippines, Antipolo, Pilipinas Buong orasUnder close supervision, performs a variety of routine secretarial, clerical and administrative duties such as: typing correspondence and memos, greeting visitors, answering and routing telephone calls, distributing mail, performing routine clerical research and maintaining depar ...
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Project Officer for Commercial Services Makati-Based
4 araw ang nakalipas
Aerotech Industries Philippines Inc Manila, Pilipinas Buong orasMain Work Function/Description 1.Working under the Commercial Services Team, will be assigned to take charge f Project/s to be assigned2.Must be familiar with related sales, marketing activities; educational and work experience in the aviation or related industry will be an advan ...
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Sponsorship Service Assistant Head Office Quezon City
2 araw ang nakalipas
Good Neighbors International Philippines Branch Inc Quezon City, Pilipinas Buong orasEssential Responsibilities: · • Develop, implement, and monitor GNIP Sponsorship plans in collaboration with the Field Sponsorship Staff ensuring the achievement of programs goals and alignment with organizational strategic directions. · • Coordinate, monitor and ensures timely ...
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Cloud Network Automations Engineer
18 oras ang nakalipas
PGBPGNGLOBAL TAGUIG CITY, Pilipinas Buong orasJob Location · MANILA NET PARK OFFICEJob Description · Overview of the job · As P&G is continues to move its workloads to Cloud in the coming years, we are looking for strong cloud network product engineers with expertise in network administration, cloud administration and automa ...
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Office Operations Coordinator
4 araw ang nakalipas
KBF Philippines Philippines, Taguig, Pilipinas Buong orasKBF Office Operations Coordinator · KBF is built differently. An entrepreneurial mindset combined with deep technical experience, KBF is a trusted partner and recognized leader in tax, audit, and advisory services. Since day one, our growth has been rapid, requiring exceptional ...
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Service Desk Analyst
4 araw ang nakalipas
ECI Taguig, Philippines, Pilipinas Buong orasECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing c ...
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Fund Servicing Analyst
4 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · JPMorgan delivers an extensive solution for different Fund Managers seeking independent administration and custody services as well as outsourcing of their day-to-day operations. · TheBank Loans team has the responsibility for providing a premium quality clien ...
Payments Client Services Officer - Taguig, Pilipinas - JPMorgan Chase Bank, N.A.
Paglalarawan
Job Description :
Join the team that is offering the Payments Client Services for our World's largest Payments network
As a Client Service Officer in Payments, you will be responsible for managing key client relationships,acting as the in-country point of contact ensuring all client service related tasks are completed promptly.
The Client Service Officer is responsible for ensuring that JPMorgan Chase offers the highest standard of Client Service to assigned top-tier Corporate clients, providing premium support to Corporate clients across cash management products and services. The objective is to ensure that all client service-related tasks are completed promptly with a high degree of quality and efficiency.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills