Process Expert, GBS Operations, - Pasig

Para lamang sa mga rehistradong miyembro Pasig, Pilipinas

1 linggo ang nakalipas

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Job summary

This position ensures efficient, effective, and optimal use of processes, applications, and communication to ensure service excellence within the company.

Responsibilities

  • Study LP and clarify customer requirements
  • Study LP/Manual to understand customer requirements
  • Clarify with LA/sales any issue found in LP
  • Maintain GPA user manual for profile administration and user access control
  • Ensure proper documentation of all GPA processes

    • Holder of University Degree in Logistics, English, Business mgmt. or related discipline/li>Broad and solid understanding of APLL operational activities supporting customer solutions and transactional business,/li>Able to quickly assimilate how new or existing applications or functionality may be applied to improve or extend customer services./p>
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