Quality Assurance Officer - Cebu, Central Visayas
1 buwan ang nakalipas
Job summary
Primarily responsible for monitoring call, email, and social media interactions made by Customer Service Officers and performs the role of key implementers of all quality initiatives of the Customer Contact Center.
- Complete the required number of quality evaluations on a daily basis.
- Identify errors or deviation from established standards,
Paglalarawan ng trabaho
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