Kasalukuyang mga trabaho na may kaugnayan sa Customer Service Lead - Quezon City - beBee Careers

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  • Customer Service Lead - Quezon City - beBee Careers

    beBee Careers
    beBee Careers Quezon City

    2 araw ang nakalipas

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    Buong oras

    Pamagat ng posisyon: Customer Service Supervisor

    Paglalarawan

    Job Title: Customer Service Lead

    A Senior Role in Customer Support.

    About the Job:

    This role is responsible for managing customer service teams, overseeing operations, and implementing strategies to improve customer satisfaction. The successful candidate will be a seasoned professional with a proven track record of leadership and problem-solving skills.

    Key Responsibilities:

    • Lead a team of customer service representatives, providing guidance and support as needed.
    • Develop and implement customer service strategies to improve customer satisfaction and loyalty.
    • Collaborate with other departments to ensure seamless communication and efficient issue resolution.
    • Analyze customer feedback and make recommendations for process improvements.

    Requirements:

    • Bachelor's degree in Business Administration or related field.
    • Minimum 5 years of experience in customer service or a related field.
    • Proven track record of leadership and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.

    What We Offer:

    • Competitive salary and benefits package.
    • Opportunities for career growth and professional development.
    • A dynamic and supportive work environment.

    How to Apply:

    If you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter for consideration.


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