User Support Assistant - Pasay, National Capital Region
1 buwan ang nakalipas
Job summary
Manage and optimize our helpdesk via Zendesk (new features e.g. live chat) Maintain of Support pages Help deliver new areas of responsibility for the team (e.g. app reviews and Trustpilot) Bug Triaging accountable for reporting bugs holding up CS team's Performance Managing the processing of Manual Verifications Ensuring all data security compliance is being followed and understood within the team Support with additional projects when required Examples may include research projects e.g. international expansion verification methods and new markets etc Write Zendesk macros around key seasonal periods/seasons - to ensure no delay in client expectations Support AM with questions/queries as they arrive
Paglalarawan ng trabaho
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
I-access ang lahat ng mataas na antas na posisyon at makuha ang trabahong pinapangarap mo.
Mga katulad na trabaho
IT Assistant/IT Support
1 buwan ang nakalipas
Troubleshoot hardware software and network problems for end-users install and configure computer hardware software systems and peripherals like printers perform routine maintenance on computer systems and networks to ensure optimal performance and security provide technical assis ...
Technical Support Assistant
4 linggo ang nakalipas
We are seeking a Technical Support Assistant who will provide day-to-day technical support for desktop systems to ensure proper operation of technology applications and equipment. · Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). · A ...
support assistant
1 buwan ang nakalipas
A support assistant position is available with a competitive salary offer. · ...
Business Support Assistant
1 buwan ang nakalipas
The Business Support Assistant is responsible for managing Control Tower RMT activities, · including uploading all relevant carrier rate sheet into the GPM system. · This role focuses on maintaining the highest level of service quality while ensuring key performance indicators (K ...
Sales Support Assistant
1 buwan ang nakalipas
The role is responsible for processing Insurance Commission licensing requirements for BDO Life's Sales Team. · Bachelor's degree in Computer Science or any related courseAt least one year (1) experience in bancassurance or agency sales support administrationFamiliar with Insuran ...
Business Support Assistant
1 buwan ang nakalipas
The Business Support Assistant is responsible for managing Control Tower RMT activities, including uploading all relevant carrier rate sheet into the GPM system. · Key Tasks & Deliverables Upload carrier/client rate sheets into the system, · including ocean rates, surcharges,and ...
Business Support Assistant
6 araw ang nakalipas
The Business Support Assistant is responsible for managing Control Tower Commercial activities including spot quotations rate card updates and MRS updates. · Create and manage spot quotation requests · Handle all spot quotation-related correspondence ensuring that shipments are a ...
Business Support Assistant
1 buwan ang nakalipas
The Business Support Assistant is responsible for managing Control Tower Commercial activities.The role involves supporting Global Account Managers and Directors in the management of awarded shipments, · as well as the generation and submission of reports related to spot quotatio ...
Business Support Assistant
1 buwan ang nakalipas
The Business Support Assistant is responsible for managing Control Tower RMT activities including uploading carrier rate sheets into the GPM system ensuring accuracy. · ...
Business Support Assistant
1 buwan ang nakalipas
The Business Support Assistant is responsible for managing Control Tower RMT activities.This role focuses on maintaining the highest level of service quality while ensuring key performance indicators (KPIs) such as quality, timeliness, and productivity are met. · Upload carrier/c ...
Business Support Assistant
1 buwan ang nakalipas
The Business Support Assistant is responsible for managing Control Tower CRM activities, including uploading all relevant client rate sheet into the CW1 system. · ...
Sales Support Assistant
1 buwan ang nakalipas
The Sales Support Assistant will assist the Solutions Sales Group and contact businesses and individuals by telephone to promote services & products of WSI. · ...
Business Support Assistant
1 buwan ang nakalipas
The Business Support Assistant is responsible for managing Control Tower CRM activities, including uploading all relevant client rate sheet into the CW1 system. · This role focuses on maintaining the highest level of service quality while ensuring key performance indicators (KPIs ...
Business Support Assistant
6 araw ang nakalipas
The Business Support Assistant is responsible for managing Control Tower CRM activities including uploading all relevant client rate sheet into the CW1 system ensuring key performance indicators KPIs such as quality timeliness and productivity are met. · A background in freight f ...
Business Support Assistant
6 araw ang nakalipas
The Business Support Assistant is responsible for managing Control Tower Commercial activities, · including the creation of spot quotations, rate card updates, · and MRS (Market Rate Sheet) updates.The role involves supporting Global Account Managers and Directors in · the manage ...
Backroom Support Assistant
1 buwan ang nakalipas
+The Backroom Support Assistant is responsible for ensuring accurate preparation, issuance, and maintenance of financial and regulatory documentsmost notably invoices, Official Receipts, and other required documentation for compliance. · +Prepare and issue manual invoices, manual ...
Business Support Assistant
1 buwan ang nakalipas
The Business Support Assistant is responsible for Control Tower 3PL activities related to 24/7 shipment monitoring, track & trace, updating, reporting, email and sales support and if the business requires, coordinate via call or participate in a meeting. · They must ensure the hi ...
Business Support Assistant
3 linggo ang nakalipas
The Business Support Assistant is responsible for managing Control Tower Commercial activitiesThe role involves supporting Global Account Managers and Directors in the management of awarded shipments. · ...
Inventory Support Assistant
1 buwan ang nakalipas
The Digital Commerce Inventory Support Assistant supports the Digital Commerce Inventory Support Supervisor in ensuring accurate and timely posting of online sales and inventory transactions. · ...
Business Support Assistant
1 buwan ang nakalipas
The Business Support Assistant provides administrative support to the General Manager. · ...