- 100% Work From Home (WFH): Enjoy full remote flexibility from day one.
- Timezone: Melbourne, Australia (AEST/AEDT).
- Hours: 9 hour shifts within 8:00 AM to 8:00 PM Melbourne Time (5:00 AM to 5:00 PM Philippine Time) with reactive on-call requirements
- You will be the primary point of contact for Microsoft Office 365 customer base, managing the following:
- MS365 Administration: Expert-level support for Exchange Online, Teams, and OneDrive.
- Identity Management: Hands-on Azure AD / Entra ID user and group management.
- Infrastructure: Assist with server patching, system monitoring, and routine maintenance.
- Phone Support: Confidently manage inbound calls, providing assertive and friendly technical reassurance to clients.
- Experience: 4+ years in a Systems Engineer, Desktop Engineer, or Service Desk role.
- M365 Mastery: Proven experience administering Microsoft 365 / O365 environments.
- Process Mindset: Solid understanding of ITIL frameworks and ticket-driven workflows (Jira, ServiceNow, etc.).
- Soft Skills: Exceptional English communication and the ability to manage customers effectively over the phone.
- Experience with Veeam backups.
- Exposure to Nutanix or NetApp storage platforms.
- Virtualization knowledge (VMware or Hyper-V).
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**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING*** · JOB TITLE: Citrix Systems Engineer · Work Type: · Remote/WFH · Part-Time: This will be a 20-hour/week role. · Work times would be flexible, but most likely during EST, like 8-12 or the 2nd half of the day. · Given th ...
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If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for passionate individuals with keen curiosity about learning new technologies and driven to apply thei ...
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L1/L2 Systems Engineer (Microsoft 365) - Philippines - Penbrothers
Paglalarawan
We are looking for a Systems Engineer who thrives on solving complex cloud challenges and providing top-tier customer support. You'll be joining an existing global team—perfect for a "switched-on" professional looking for technical growth and long-term stability.
Work Setup & Schedules:
Responsibilities:
Requirements (Must-Haves):
Nice-to-Haves:
#SystemsEngineer #M365 #AzureAD #RemoteJobs #ITJobsPH #Penbrothers #WFH
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