- Serve as the first-line support for employees and managers on HR policies, procedures, and general HR inquiries
- Maintain accurate and up-to-date employee records in the HR information system (HRIS)
- Support HR reporting requirements and data accuracy
- Assist in the review, updating, and development of HR policies, guidelines, and templates
- Escalate complex issues, risks, or recurring concerns to HR leadership for resolution
- Coordinate employee engagement initiatives such as wellness programs, recognition activities, and team events
- Support internal communications and feedback mechanisms to enhance employee experience and engagement
- Participate in continuous improvement initiatives using insights from employee feedback and case management data
- Oversee day-to-day office operations, including supplies, facilities, and vendor coordination
- Ensure the office environment is safe, organized, and conducive to productivity
- Coordinate with IT and external vendors to address workplace and employee-related operational needs
- Support HR projects such as process improvement initiatives, compliance reviews, audits, and training delivery
- Contribute to identifying process gaps and recommending practical solutions
- Collaborate with cross-functional teams to support change initiatives and operational improvements
- Bachelor's degree in any discipline
- Proven experience in HR operations, employee services, or office administration
- Working knowledge of local labor laws and HR compliance requirements
- Strong organizational and attention-to-detail skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proactive, adaptable, and solutions-oriented mindset
- Strong interpersonal and relationship-building skills
- Professional, ethical, and high-integrity work approach
- Calm and effective problem-solving under pressure
- Ability to handle confidential information with discretion
- Data-driven mindset with the ability to use insights for process improvement
- Collaborative team player with a positive and proactive attitude
- Supporting HR processes across the employee lifecycle
- Handling employee queries and resolving concerns efficiently
- Coordinating employee engagement and wellness initiatives
- Managing office operations and vendor relationships
- Drafting and reviewing HR policies, documentation, and communications
- Supporting HR projects, audits, and change initiatives
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No se proporciona información sobre la descripción del puesto. · ...
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Assistant Manager - Taguig - Q2 HR Solutions
Paglalarawan
Job Purpose
This role is responsible for delivering end-to-end HR operational support throughout the employee lifecycle, including employee engagement initiatives and office administration. This role serves as the first point of contact for employee HR-related concerns, ensuring a positive employee experience while maintaining compliance, accuracy, and operational efficiency.
The role works closely with HR leadership and cross-functional teams to continuously improve HR processes, strengthen employee engagement, and support a well-managed and productive workplace.
Key Duties and Responsibilities
HR Operations & Employee Services
Employee Engagement & Experience
Office Management & Administration
HR Projects & Continuous Improvement
Qualifications and Requirements
Skills and Competencies
Experience Highlights
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