- Monitoring of the work of the robot using remote monitoring tools, and direct control of the robot in manual mode in certain cases.
- Prompt response to problems that may arise during the robot's movement along the route and during the execution of orders.
- Timely setup of robots to their production queues in accordance with the work schedule of the location.
- Notation of all interventions done in accordance to an internal policy set by the client.
- Monitoring of the technical condition of the robot with the help of available internal monitoring tools.
- Communication with other remote operators and location support operators in text and voice messengers whenever needed, as well as reporting of emerging problems encountered during the shift.
- Make sure that updates about processes are applied when rolled out.
- Candidate must possess at least a Bachelor's/College Degree, of any field.
- New graduates and without experience.
- Course/Degree related to the tasks specified are preferred, but not required - as long as the candidate is well versed in the responsibilities needed for the job.
- Preferably has a work experience/background in Food delivery (technical support)
- Excellent English Communication Skills
- Results-driven
- Reliability (no grave infraction on attendance issues)
- Adaptability: Able to shift schedules without much issue.
- Detail-oriented; has a keen eye for detail.
- Possesses astute critical thinking; thinking on their feet.
- Should be tech-savvy and a fast learner.
- Game enthusiast a plus factor especially if you have great hand and eye coordination
- Ability to handle support issues, either technical or functional nature
- Knowledgeable in MS Office, Google and Google Apps
- Preferably living in Rizal or Marikina area.
- MUST be willing to work onsite (Marikina Office).
- Must be willing to work shifting schedules.
- Must be willing to use monitoring apps (ex. Time Logger)
Remote Operator - Rizal, Pilipinas - Scale Experts Inc.
Paglalarawan
*This is an Office-Based work n Marikina.
A multinational company providing 70 Internet-related products and services, including transportation, search and information services, e-commerce, navigation, mobile applications, and online advertising. The company has been in the lead for autonomous delivery robots for small-size cargos, as well as developing autonomous vehicles since 2017. Their technology can be applied to any kind of vehicle, making travel safer and more accessible to all.
Responsibilities:
Qualifications:
Skills
Requirements:
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