Payment Experience Associate - Quezon City - TELUS Digital

    TELUS Digital
    TELUS Digital Quezon City

    1 araw ang nakalipas

    Upper Management / Consulting
    Paglalarawan

    Work Setup: Fully Onsite for 6 months | Fully remote after 6 months

    Office location: Araneta Cubao Quezon City

    Work Arrangement: Permanent, full-time

    Work Schedule: Fixed night shift schedule

    The Payment Experience team is primarily responsible for the processing of customer's payments, resolving customer payment inquiries, front end payment processing through SAP and various other billing systems, managing Pre-Authorized Payments as well as the reconciliation of all incoming transactions to TELUS's GLs. Performs other accounting functions in an efficient and effective manner.

    Functional Responsibilities:

    1. Provides timely payment posting, pre-authorized payments set-up.

    2. Handles query calls and emails relating to missing and misapplied payments for investigation and correction.

    3. Ensures high level of accuracy and low turn-around-time (TAT).

    4. Receives, reviews and investigates payment discrepancies. Clears discrepancies and/or work with others to resolve, balance, reconcile and adjust discrepancies.

    5. Prepares transactions for processing and forwards documents to others as required.

    6. Receives, prepares, inputs and investigates payments including returned checks, deposits and pre-payments. Resolves and/or works with others to resolve, balance and input data/journal entries as required.

    7. Maintains records and files.

    8. Prepares related reports.

    9. Performs data entry into appropriate billing systems.

    10. Ensures accuracy, completeness and validity of supporting documents, and proper approval of disbursement requests processed. Reconciles outstanding accounts to supplier.

    11. Maintains close coordination with main banks and budget department in relation to timely and accurate release of payments to vendors, suppliers, and employees.

    12. Prepares accurate, timely, and meaningful financial reports, schedules and information. This includes Balance Sheet accounts schedules and reconciliation, expense analysis and review, bank reconciliation, and other reports deemed necessary.

    13. Ensures that important accounting documents are secured, completely and properly filed and easily accessible for future reference. Safeguards all customer and supplier information appropriately and as per policy.

    Requirements:

    • Graduate of Bachelor's Degree in Accountancy, Commerce Graduate or related courses
    • Certified Public Accountant desired
    • 1-2 years of Accounts Receivable Experience
    • Proficiency with MS Office applications (i.e. MS Word, Excel).
    • Working knowledge of SAP; Strong knowledge of TELUS billing systems (Compass, KB, Kenan, SIMS, CORE AB, CORE BC, ADCOM)
    • Excellent oral and written communication skills.
    • Fluency in the English language.
    • Adaptive to changing work schedules and working hours.
    • High degree of attention to detail and accuracy. Canadian tax experience/knowledge a plus.
  • Trabaho sa kumpanya Remote na trabaho

    Payment Experience Associate

    Para lamang sa mga rehistradong miyembro

    The Payment Experience team is primarily responsible for the processing of customer's payments, · resolving customer payment inquiries, front end payment processing through SAP and various other billing systems, · managing Pre-Authorized Payments as well as the reconciliation of ...

    Quezon City, National Capital Region

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Payment Experience Associate

    Para lamang sa mga rehistradong miyembro

    The Payment Experience team is responsible for processing customer payments resolving payment inquiries front end payment processing through SAP managing pre authorized payments reconciling incoming transactions. · Provides timely payment posting pre authorized payments set up ha ...

    Quezon City

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Payment Experience Associate

    Para lamang sa mga rehistradong miyembro

    The Payment Experience team processes customer payments, resolves payment inquiries, and manages pre-authorized payments. · Provides timely payment posting. · Handles query calls regarding missing payments. · Ensures accuracy and low turn-around-time. · ...

    Quezon City, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Experience Associate

    Para lamang sa mga rehistradong miyembro

    We're looking for an Experience Associate to help us build what people line up for. You'll be at the center of brands, design, suppliers, · and on-ground execution—turning ideas into real spaces people walk into, · touch,and remember. · Bewith our clients' brand teamsand Porters ...

    Metro Manila, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Experience Associate

    Para lamang sa mga rehistradong miyembro

    We're looking for an Experience Associate to help us build what people line up for. · Be the go-to person between our clients' brand teams and Porters Activates · Manage projects end-to-end: from design brief to fabrication and install · ...

    Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Guest Experience Associate

    Para lamang sa mga rehistradong miyembro

    Welcome returning guests and provide guidance on activity guides, dining, and requests. Confirm and coordinate guest activities to ensure seamless experiences. · ...

    San Juan, La Union

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Retail Experience Associate

    Para lamang sa mga rehistradong miyembro

    · About the Role: · As our Retail Experience Associate, you are the ambassador for Focus Global's portfolio of home solutions, facilitating a positive customer journey through product knowledge, client management, and sales initiatives in our mall based stores. · You are a resul ...

    Manila, Mandaluyong, Philippines

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Retail Experience Associate

    Para lamang sa mga rehistradong miyembro

    As a Retail Experience Associate at Focus Global you will facilitate a positive customer journey through product knowledge client management and sales initiatives in mall based stores. · ...

    Mandaluyong, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Retail Experience Associate

    Focus Global Inc

    About the Role: · As our Retail Experience Associate, you are the ambassador for Focus Global's portfolio of home solutions, facilitating a positive customer journey through product knowledge, client management, and sales initiatives in our mall based stores. · You are a results- ...

    Mandaluyong

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Retail Experience Associate

    Para lamang sa mga rehistradong miyembro

    · About the Role: · As our Retail Experience Associate, you are the ambassador for Focus Global's portfolio of home solutions, facilitating a positive customer journey through product knowledge, client management, and sales initiatives in our mall based stores. · You are a resul ...

    Mandaluyong

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Experience Associate

    Para lamang sa mga rehistradong miyembro

    We support our people to achieve their potential and contribute to their best ability through structured learning and career development. · We are looking for a Customer Experience Associate to join our team. The successful candidate will be responsible for responding to customer ...

    Pasig, National Capital Region

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Retail Experience Associate

    Para lamang sa mga rehistradong miyembro

    About the Role: · You are the ambassador for Focus Global's portfolio of home solutions, facilitating a positive customer journey through product knowledge, client management, and sales initiatives in our mall based stores. · ...

    Metro Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Retail Experience Associate

    Para lamang sa mga rehistradong miyembro

    We are looking for a Retail Experience Associate to facilitate a positive customer journey through product knowledge, client management, and sales initiatives in our mall-based stores. · ...

    Mandaluyong

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Experience Associate

    Para lamang sa mga rehistradong miyembro

    We're Hiring: Customer Experience Associate · We are looking for a dedicated and enthusiastic Customer Experience Associate (Female preferred) to join our team in Taguig City, Philippines. The ideal candidate will possess excellent communication skills and a passion for providin ...

    Bonifacio Global, Metro Manila

    10 oras ang nakalipas

  • Trabaho sa kumpanya

    Guest Experience Associate

    Para lamang sa mga rehistradong miyembro

    · DESCRIPTION · COMPANY OVERVIEW · At CozySuites, we're redefining hospitality by blending the comforts of home with the consistency and standards of a top-tier hotel. As a fast-growing brand, we manage over 600 thoughtfully designed rental properties across premier urban destin ...

    Manila, ₱180,000 - ₱350,000 (PHP) bawat taon

    1 linggo ang nakalipas

  • Trabaho sa kumpanya Remote na trabaho

    Customer Experience Associate

    Para lamang sa mga rehistradong miyembro

    Customer Experience Associate (Entry-Level) · About the Role · We're looking for a dependable and customer-first Customer Experience Associate to support our customers through email and calls. This role is ideal for someone who is patient, organized, and eager to grow in customer ...

    Manila, Metro Manila

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Client Experience Associate

    Para lamang sa mga rehistradong miyembro

    Our Story: · Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. · As a fast-growing startup, we ...

    Philippines - Manilla

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Client Experience Associate

    Para lamang sa mga rehistradong miyembro

    We are hiring Customer Support Associates to join our CX team. · - CX Support: Responding to and managing client experience inquiries in our various channels · - Ad-Hoc Tasks: Complete ongoing clerical, administrative, and routine tasks to keep our day to day client experience op ...

    Manila Buong oras

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Experience Associate

    Para lamang sa mga rehistradong miyembro

    The Customer Experience Associate plays a key role in delivering outstanding service to clients, tenants and guests. · ...

    Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Customer Experience Associate

    Para lamang sa mga rehistradong miyembro

    Job Description · Serve as the main point of contact for escalated seller concerns, ensuring timely, accurate, and policy-compliant resolutions. · Investigate escalation cases, analyze trends, and identify root causes to address recurring or systemic issues. · Partner with cross- ...

    Manila, National Capital Region $100,000 - $120,000 (USD) bawat taon

    1 linggo ang nakalipas

Trabaho
>
Quezon City