Service Desk Specialist - Taguig
2 araw ang nakalipas
Job Summary:
The Service Desk Specialist is responsible for delivering industry-leading customer service to all Enterprise customers by managing incidents and service requests.This high-performing team sets the benchmark for customer support across the business.
The role includes providing dedicated support via telephone and digital channels, communicating confidently with high-level business clients and internal stakeholders,
demonstrating significant technical aptitude and drive,
exercising autonomy and quick decision-making to support both customer experience and processes,
managing a diverse range of technologies including Mobile Contact Centre Security Network products
and ensuring customer satisfaction through prompt appropriate issue resolution.
Paglalarawan ng trabaho
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Mga katulad na trabaho
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