Migration Service Coordinator - Quezon City, Pilipinas - Sourcefit Philippines Inc

Paglalarawan

The Migration Services Coordinator is a crucial member of our team, assisting Migration Agents in meticulously preparing and managing visa and skill assessment applications.

This role demands precise attention to detail, a strong understanding of migration documentation, and an exemplary service ethos to ensure our clients are smoothly navigated through their migration journey.

• Assist Migration Agents in collecting necessary documentation, drafting, and lodging skill assessment and visa applications.
• Conduct thorough reviews to ensure all applications adhere to varying Skill Assessment requirements.
• Keep clients informed through phone and email, responding to inquiries in a prompt and professional manner.
• Arrange and lodge ancillary assessments and checks such as AFP checks, insurance, and medical examinations.
• Maintain an accurate and organized filing system to ensure seamless retrieval and updating of client information.
• Adhere to strict timelines, managing daily tasks efficiently to ensure application processes stay on track.
• Contribute to team efforts in enhancing the service delivery process, identifying, and implementing improvements where necessary.
• Undertake ad-hoc administrative and student service tasks as required, showcasing a flexible and adaptable approach to changing circumstances.

• At least 3 years of experience in an administrative or support role.
• Experience in the migration industry, with a preference for those having worked in a similar role assisting Migration Agents.
• Proficient in handling various types of visa applications including skilled migration, employer-sponsored, family visa, training visa, and Student Visa.
• Exceptional attention to detail, ensuring accuracy in document collection, application drafting, and data entry.
• Excellent communication skills to liaise effectively with clients and provide stellar customer service.
• Ability to adapt to new information or unexpected changes, making well-informed decisions under pressure.
• Proven time management skills, able to prioritize tasks and manage own workload to meet deadlines.
• Knowledgeable in the use of digital tools for record-keeping and communication.
• Experience in an international migration firm is considered an asset, showcasing an ability to navigate varying migration laws and documentation requirements.