Training Team Lead - Pasig, Metro Manila

Para lamang sa mga rehistradong miyembro Pasig, Metro Manila, Pilipinas

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We're Hiring: Training Team Lead Work Where People Matter At Tech Mahindra Philippines we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first With thriving hubs in Cebu and Manila we're helping people like you build meaningful careers while making a real difference for customers around the world Why You&'ll Love It Here · Growth you can see – promotions and career paths await · Learning that sticks – trainings to sharpen your skills · A workplace that cares – inclusive supportive and people-first · Health coverage you can count on · Rewards when you refer friends to join the team Your Day-to-Day • Provide learning impact and learner feedback insights to wider Capability team to support continuous improvement and planning Facilitate and support the development of training materials related to induction product process systems sales and soft skills Strategize plan for effective resource utilization process target alignment Be a team player within the organization provide support to other members of the team as required This may include supporting capability initiatives across the Group Plan your work be ready take advantage opportunities risks come with our ever-changing industry Protect brand reputation profitability maintaining confidentiality integrity availability information assets information systems Be familiar policies procedures completing associated training communicated made available intranet learning systems What We&'re Looking For • 3+ year’s experience trainer BPO Telco Account • 2+ year’s experience leadership role training team BPO Must have experience in a BPO Telco Account A consultative approach strong training skills Strong knowledge adult learning principles ability facilitate soft skill technical skills based programs Excellent communication skills highly service orientated Strong working knowledge MS Office application Word Excel PowerPoint Work Setup Location Ortigas Pasig City Hybrid Shift Dayshift Monday-Friday About Tech Mahindra Philippines We’re global provider IT business process services helping industries telecommunications healthcare retail banking e-commerce travel logistics In Philippines home thousands talented professionals value growth diversity teamwork Your Next Move If you’re ready role where can grow make difference enjoy ride — we’d love meet Apply today let’s get started.

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Training Team Lead - Pasig, Metro Manila

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