- Minimum two years of college education, Associate Degree, or Degree in Medical allied courses such as health care, nursing, etc.
- At least 6 months of working experience in BPO Customer Service and preferably handled inbound calls for pharmaceutical or health care accounts
- Proficiency in verbal and written communication skills
- Uses correct grammar and appropriate vocabulary
- Communicates clearly and effectively
- Actively listens and has the ability to engage with the customer
- Prior computer experience using Microsoft Office systems required
- Must be detailed oriented
- Has sense of urgency and must be able to multi-task
- Demonstrates business etiquette/professionalism to both internal and external teams
- Willing to work night shift
- Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces
- Ensures that customers have a positive experience; commits to meet or exceed customer expectations.
- Demonstrates deep customer expertise; collaborates with appropriate parties to identify the drivers leading to business success.
- Identifies opportunities to improve efficiency while providing flawless transactions, services and products; manages monetary assets and other resources to optimize cost effectiveness.
- Measures and evaluates the effectiveness of protocols, programs or deliverables; compares measurement results to standards and takes
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sales driver
3 araw ang nakalipas
JTI (Japan Tobacco International) Butuan, Philippines, Pilipinas Buong orasSo when you're ready to choose a career you'll love, in a company you'll love, feel free to #JoinTheIdea. · Learn more: · Local applicantsare welcome. · Department:Sales · Location:JTI Butuan Branch · Reporting to: Territory Development Leader · WHAT YOU WILL DO: · Safely transp ...
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sales driver
3 araw ang nakalipas
JT International (Philippines), Inc. Butuan, Philippines, Pilipinas Buong orasWe're JTI, Japan Tobacco International, and we believe in freedom. · We think that the possibilities are limitless when you're free to choose. We've spent the last 20 years innovating and creating new and better products for our consumers to choose from. It's how we've grown to b ...
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sales driver
1 linggo ang nakalipas
JT International S.A. Butuan, PilipinasWe're JTI, Japan Tobacco International, and we believe in freedom. · We think that the possibilities are limitless when you're free to choose. We've spent the last 20 years innovating and creating new and better products for our consumers to choose from. It's how we've grown to ...
Customer Service Representative - Cabadbaran City, Pilipinas - Cardinal Health International Philippines
4 araw ang nakalipas
Paglalarawan
What Customer Operations Support contributes to Cardinal Health
Responsible for providing outsourced services to customers relating to pharmaceutical orders, returns, credits, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Qualifications
What is expected of you and others at this level