Quality Analyst - Pasig

Perform activities outlined in the Service Quality Plan , identify auditor / program level improvement opportunities . Work closely with production resources to ensure adherence to client and process specific requirements . Conduct regular feedback and error sharing sessions , re ...

This is your entry into the BPO industry which paves your way to becoming a successful Client Services professional. Think of yourself as the person who will liaise closely with Teammates and clients - to support, analyze, evaluate and resolve issues. · ...

A quality analyst's role is to develop measure and maintain the quality standards and drive continuous improvement initiatives. · ...

The Quality Analyst is responsible for ensuring the microbiological quality and safety of cosmetic raw materials, · in-process products, finished goods, · water systems, · and manufacturing environments. · ...

We are seeking a Quality Analyst to join our team. The successful candidate will be responsible for ensuring that all agent-customer interactions result in positive experiences and are performed in accordance with pre-determined compliance guidelines. · ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world.QA is an expert in conducting end-to-end ...

A quality analyst reviews and audits recorded communications to ensure compliance with healthcare regulations. They provide process recommendations and implement corrective actions to achieve quality assurance standards. · ...

A Quality Analyst (QA) is responsible for ensuring the highest quality of customer interactions within the call center. · ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldMonitor agent interactions (both voice an ...

The Quality Analyst will provide quality assurance and analysis for the company's travel account services. The role requires excellent communication and analytical skills as well as experience in GDS systems. · ...

A quality analyst responsible for monitoring and ensuring quality compliance by means of sales verification depending on the type of campaign. · ...

+Join our team as a Quality Analyst and monitor customer interactions to ensure top-notch experiences. · ++- Monitor calls, chats and emails to ensure high-quality interactions.+ - Perform root cause analysis on issues and provide recommendations.+ - Collaborate with Team Leaders ...

We are seeking a detail-oriented Quality Assurance Analyst to support our US Auto Claims operations. · This role is responsible for monitoring service quality, ensuring critical data accuracy, identifying defects, · and providing actionable insights to improve SLA performance and ...

The QA Engineer will play a key role in ensuring the quality, reliability and performance of Ventajas products across web and mobile platforms. · You will collaborate closely with product managers developers and other QA team members to support testing activities throughout the s ...

The incumbent would be part of the team and the primary responsibility will be to lead the Transactional Quality Monitoring and other Quality related activities as part of the Quality SOP. · Passing on the process updates to the team members, Maintaining Weekly reports, Daily rep ...

The Quality Analyst is responsible for monitoring and evaluating collection activities to ensure compliance with company policies and client guidelines. · ...

Quality analyst's role is to develop measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. · ...

The Quality Analyst is responsible for monitoring and evaluating collection activities to ensure compliance with company policies client guidelines and regulatory requirements. · ...

We're on the hunt for a driven Quality Assurance Specialist with 1 to 2 years of Quality Assurance experience who's ready to take their career to new heights. · Participating in customer and client listening programs to identify needs and expectations. · Monitoring the effectiven ...

TaskUs is a provider of outsourced digital services...and HealthTech. · We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. ...experience firsthand our dedication to supporting People First. · Our people make all ...