Customer Care Specialist
1 linggo ang nakalipas
Job summary
We are seeking a Customer Care Specialist to join our Customer Experience team. As a key member of our squad, you will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero HR product.
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Responsibilities
- Responding to and resolving customer tickets, calls and queries related to the Employment Hero HR Platform in a timely manner.
- Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers.
Paglalarawan ng trabaho
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