CX Associate - Philippines
3 araw ang nakalipas
Job summary
The CX Associate supports our Customer Success team by managing customer support workflows and written communications.Responsibilities
- Organize and manage support queues (email, tickets, SMS, messages(voicemail backlog)
- Respond to customer inquiries primarily through written channels
- Handle Tier 1 callbacks and follow-up outreach
Paglalarawan ng trabaho
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