Sr Director of Operations, Real World Late Phase Open to several locations - Mandaluyong

Job summary

Sr Director of Operations Real World Late Phase Open to several locations Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success We translate unique clinical medical affairs and commercial insights into outcomes to address modern market realities Our Clinical Development model brings the customer and the patient to the center of everything that we do We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with but to make us easier to work for Whether you join us in a Functional Service Provider partnership or a Full-Service environment you'll collaborate with passionate problem solvers innovating as a team to help our customers achieve their goals We are agile and driven to accelerate the delivery of therapies because we are passionate about changing lives Discover what our employees already know WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people through career development progression supportive engaged line management technical therapeutic area training peer recognition total rewards program Total Self culture unites us globally dedicated taking care building company everyone wants work customers want Work Here Matters Everywhere Job Responsibilities Providing overall leadership strategic direction Project teams Subject matter expert operations strategies Serve SME translates executes strategies defined clients leadership Works with leadership develop strategy area responsibility Develops operations strategies deep understanding broad client strategic needs representing RWLP large accounts Ensuring cost-effective integrated solutions presented consultatively clients successfully address peri post-approval evidentiary needs In partnership matrixed roles functions at Syneos Health this position accountable growth support multiple RWLP-aligned client accounts achieved excellence operational delivery proactive consultative development repeat RWLP cross-divisional business opportunities This client-facing role assumes oversight RWLP all aspects client relationship including proposal development delivery awarded projects completion The Director Operations RWLP maintains strategic focus assigned accounts regardless immediate scope services works across service lines provide optimal solution portfolio clients Accountable ensuring delivery one more books work from RWLP-managed account according contracted scope timeline budget accordance Companys SOPs GPP GCP ICH guidelines applicable regulations Works assigned clients identify RWE needs understand acted directly through RWLP BU collaboration other BUs identifying necessary SME provide optimal consultation support operational delivery Leads discussion clients articulate position RWLP business unit operational processes peri post-approval research standards Maintains senior management-level relationships clients routine meetings governance meetings forums create environment trust continuous dialogue potential risks limitations conducting real world research offering workable solutions Independently provide strategic leadership oversight development variety formal communications clients including capabilities presentations BDM presentations key client meetings Participates governance meetings Steering Committees Ensures relevant strategic input fit purpose operational approach inclusive appropriate project budget scoped services Accountable RFP RFIs assigned accounts vendor selection strategy services leading functioning leads providing fit purpose model Includes building budget overall proposal framework lead slide deck development With objective global view works matrix align motivate teams working variety programs under their accounts towards excellence delivery Shares lessons learned best practices programs building relationships stakeholder cross-functionally levels Provide technical operational leadership client portfolio inclusive ensuring achievement operational financial targets active participation Risk Review Process routine review metrics KPIs available suite dashboards reports Participates strategic resourcing prioritization projects across portfolio Ensures quality standards set maintained areas responsibility adherence CAPA QI timelines outcomes assigned book workload Identify oversee delivery vendor/partner services service offerings meet operational needs May interact senior management sponsor companies vendors groups address operational risks issues Effective financial mgmt total rwlp book workload within assigned accts Participates Business Unit department level fin rev Provides over project mgmt teams driving mgmt fin aspects proj ensure adherence whole financ process flow executed contracts cnfs change orders forecasting invoicing etc Serves escalation point rwlp bu larger syneos health orgmclients assgned accts Rapidly identifies key issues complex situations incl leads participation informal problemsolving teams when suitable alternatives intgrated possible solns enable proactive risk identifcation mitigation rapid issue resoln urgency satisfaction stakeholdercollaboration Provides senlevel steer dirctionteams regassess mitigatetriskwithinproj portfolios Contribute accntlevelinsights surface mitigateoperationalrisksprocessimprovementrwlbu May direct reports travel25% qualreqreqdqualifications Bachelor degree life sciences equivalent egBSCS Advanced Professional degreelifesciencesbusinessmanagementpreferred egMScMPHPhDMD MBA At least six eight years managing studies At least six eight years rwlpexperience Previous Real World Late Phase CROpharma expiriencperi post-apprvresearchincreasinglevelspostionalresponsibilityportfolioclientaccountcomplexity Proven abilityworkindependentlymultiplesaccounts navigategcomplexstakeholdersstructuresinternalexternal proactiveproblemsolforporfoliodeliveryfinancialimpactmitigationplans Virtualdecentralizedstudyexpriencepreferred PriorcrossfunctionalprojectmgmtexpirnceCRO/Pharmanustryrequire Atrackrecordforsuccessfulmanagementdeliveryclientportfolios Directexperiencwithaccnt/clientvendormanagementincludingRFproposaldevelopmentBidDefensesCapabilitiespresentations Strongknowledgeend-to-endlifeproductcycledevelopmentprocessrealworldresearchfittointoit Solidbusandfinacumenincludingexperwithcontractualnegotiations Demonstratedabilitydrivestraategicoperationsdecisionsmultiplestakeholdersinvolved Globaldiversityorientedpeoplemgmtexpirinclude linemgmtmatrixmanagement Flexibilityabiltyscalemultipletasksmetdeadlineshighqualityworkdynamicrapidlychangingenvironment Stronginterpersonalcommunicationskills provenoteamapproach Strongworkingknowledgeralworkeitheticalrequirements ProficiencyvirtualcommuniicationsMicrosoftOfficeSuiteWordExcelPowerPoint ExcellentwrittenspokenEnglish

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