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    Customs Lead - Philippines, Pilipinas - Curran Daly & Associates

    Curran Daly & Associates
    Curran Daly & Associates Philippines, Pilipinas

    Natagpuan sa: Foundit PH A2 - 2 oras ang nakalipas

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    Buong oras Pangangasiwa ng Pangangasiwaan
    Paglalarawan

    Job Description

    Job Role: Team Lead - Customs

    Job Location: Aseana, Ave., Paranaque City

    Work Set Up: Hybrid (4x a week onsite)

    Time Type: Full Time

    Operational and Team Management:

    • Propose process changes where needed to drive efficiency and improve execution
    • Act as an ambassador of BSS MNL ISSC
    • Prepare and present performance report to internal and external stakeholders
    • Quality and compliance responsibilities under NDA / attention given to predetermined processes, SOPs
    • Work closely with the associates to increase productivity and assist in creating positive working relationships with all stakeholders
    • Maintain all areas of Health and Safety relevant to the working environment & staff teams
    • Planning and organization of resources planning and requirements
    • Escalation of irregularities to Business Support Services Manager for Customs
    • Perform weekly coaching with team leads
    • Take the lead to help resolve reoccurring issues
    • Drive continuous improvement of the team and related processes
    • Work under the direction of superiors
    • Drives completion of tasks and processes within agreed SLA to leaders and members
    • Proactively find means to deliver and raise the performance of the teams managed
    • Actively engage with relevant Stakeholders and conduct regular touchpoints

    Team Leadership & Coaching:

    • Create an environment orientated to trust, open communication, creative thinking, and cohesive team effort
    • Motivate and inspire team leaders and members
    • Lead by setting a good example (role model) - behavior consistent with words
    • Facilitate problem solving and collaboration
    • Maintain healthy group dynamics
    • Intervene when necessary to aid the group in resolving issues
    • Help keep the team focused & on track
    • Ensure to meet KPI Targets
    • Implementation support (off- / on-site) for the migration of countries under Customs team
    • Resolution of issues on operational level and address employee performance & conduct as needed

    Minimum Qualifications:

    • Open for any degree with relevant experiences
    • Highly experienced from any Logistics and Freight Forwarding Company
    • Must have strong people management skills or at least 3 years experiences as a Team Lead or Supervisory level
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