Operations Team Leader - Nichols - McKinley P
1 buwan ang nakalipas
Job summary
We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services.
Responsibilities
- Lead, coach and inspire a team of agents to achieve performance goals and deliver exceptional service
- Monitor and evaluate team performance using key metrics to ensure alignment with company objectives
Paglalarawan ng trabaho
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