New Opportunities Career Path - Cebu City - beBeeCareer

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    beBeeCareer Cebu City

    3 linggo ang nakalipas

    Buong oras

    Pamagat ng Trabaho: Alorica Apas Cebu- Hiring Newbie BPO Agent with Review Materials

    Paglalarawan

    Customer Service Representative Job Opportunity

    We are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service delivery team, you will play a vital role in ensuring that our customers receive exceptional support and service.

    • This is an excellent opportunity for those looking to start or advance their career in the customer service industry.

    In this role, you will be responsible for providing timely and effective solutions to customer inquiries, resolving issues promptly, and escalating concerns when necessary. You will also work closely with other teams to ensure seamless communication and collaboration throughout the organization.

    About the Role

    This is an entry-level position that requires minimal experience but offers extensive training opportunities. Our comprehensive onboarding program ensures that new hires have everything they need to excel in their roles. We provide ongoing coaching and feedback to help employees develop essential skills needed for success.


    Key Responsibilities:


    • Provide high-quality customer service via phone calls, chats, or emails

    • Listen attentively to customers' needs

    • Acknowledge problem statements accurately

    • Email evidence over transactions out clearly
    ,

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Cebu City