Remote Contact Center Representative - Manila

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. · ...

This is specifically for BP CUSTOMER SERVICE. We will not post, but manually add candidates to this requisition for reporting/tracking purposes. · Selling and Customer Support Activities · Achievement of Sales goals and Contact Center metrics · ...

At MCI we are committed to fostering an environment where professionals can build meaningful careers, · access continuous learning and development opportunities and contribute to the success of a globally expanding, · industry-leading organization. · We're hiring a results-driven ...

+We are looking for a professional and customer-focused Contact Center Representative to join our team. · + · Answer incoming calls and respond to customer inquiries in a courteous and efficient manner. · Provide accurate information about products, services, and company policies ...

Results-driven Collections Representative to join our dynamic BPO contact center, responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records all while delivering exceptional customer service. · ...

This is a contact center representative position responsible for handling customer inquiries and sales inputs. · ...

MCI is seeking agents to work in response to disaster relief efforts in Manila, PH. · Assist customers with service inquiriesLearn common requests and solutionsImprove customer experienceEscalate customer dissatisfactionIn addition to becoming best-in-business applicants must be ...

A persuasive communicator with a passion for sales and drive to exceed targets is needed to join our fast-paced BPO contact center. In this role, you'll connect with prospective and existing customers, promote tailored solutions, close sales while delivering outstanding customer ...

We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for technical issues in our contact center. · ...

+Job summary · Join our team and enjoy a competitive salary of up to ₱26,000 per month...+Respond to customer inquiries via chat or email · Provide accurate information about products... · ...

A server is responsible for ensuring quality resolutions and conducting thorough reviews of handled cases to ensure adherence to bank processes and internal quality standards. · ...

As VOICE / CCAI Architect you will own end-to-end architecture of Google CCAI-powered voice solutions · Architect and implement Google CCAI solutions including Dialogflow ES/CX Voicebots Smart IVR and Virtual Agents. · Design conversation flows intent models and logic for natural ...

+ At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · + Are you a friendly, reliable, ...

Provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature. · ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. · Come work at a place where innovation and teamwork come together to support the most exciting missions in the world.Acquire BPO is an award-winning busine ...

Maintain a high level of customer service while collecting outstanding payments resolving disputes or issues assisting order releases. · ...

This role involves leading the contact center operations and developing strategies to meet service level standards by maintaining constant communication between dealerships and customers. · ...

Leads Auto Care and Retail Contact Center Operations within company policies and practices. · ...

The Customer Service Team Leader supervises and guides a team of customer service representatives for high-quality service delivery. · Lead, mentor, and support a team of Customer Service team members. · Conduct regular team meetings and one-on-one performance reviews. · ...

Contact Center Agent position requires excellent communication skills and ability to manage customer complaints in a LOCAL ACCOUNT SET-UP. · Preferably graduate in college or any two-year course with relevant customer service experience. · Lives within Makati, Pasay or Manila. · ...