Admin Tech Engineer - Makati P

Job summary

This role supports day-to-day operations of the Solutions Engineering team by managing Technical Support Requests TSRs coordinating activities ensuring smooth collaboration across departments handling documentation inventory tracking KPI reporting manpower scheduling for project implementation.

Responsibilities

• Respond to daily technical support emails for Technical Support Requests Prepare quarterly reports on TSR activities Work closely with Sales Management Admin and Logistics to synchronize daily activities address team concerns Schedule organize activities based on time constraints of TSR requests Ensure that all required personnel equipment materials are available before project deployment activity execution Assist Solutions Manager in preparing KPIs for Solutions Engineers on a quarterly basis Manage demo inventory stock Create demo unit monitoring list to track inventory movement including status of demo units Capture archive documents of Solutions Engineering team including project designs Bills of Materials turnover documents bid forms other related files Work continuously with Engineering Manager Assistant Manager to assign appropriate manpower for TSR-required activities Provide basic responses to technical inquiries via email chat applications

Paglalarawan ng trabaho