Ticket Inquiry Specialist - Taguig - beBeeCustomerSupport

    beBeeCustomerSupport
    beBeeCustomerSupport Taguig

    3 linggo ang nakalipas

    Buong oras

    Pamagat ng Trabaho: Ticketing Agent

    Paglalarawan

    Job Description

    We are seeking a skilled Ticketing Agent to join our team. In this role, you will be responsible for handling incoming customer calls related to ticket inquiries, reservations, and cancellations.



    About the Role:



    • You will guide customers through the online ticketing system and troubleshoot any technical issues that may arise.
    • For complex or unresolved concerns, you will forward them to the relevant department or supervisor for further support.


    Rewarding Benefits:



    Safeguard confidential customer data by adhering to established security protocols and guidelines. Work in an environment where your contributions make a positive impact on our customers' experiences.

    The ideal candidate is one who prioritizes exceptional customer service while maintaining confidentiality.

    This position requires excellent communication skills,
    patience,
    established problem-solving abilities,
    as well as strong organizational
    tools,
    a passion for delivering solutions,and confidence in decision-making under pressure.

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