Process Re-engineering Officer - Taguig - Maybank

    Maybank
    Maybank Taguig

    4 araw ang nakalipas

    Banking / Loans
    Paglalarawan

    YOUR ROLE

    To conduct business process review and to manage and lead end-to-end business process improvements that impact on Maybank's customer service delivery and ensure that policies and procedures are in line with the industry practice.

    HOW WILL YOU CONTRIBUTE

    • Design and apply an appropriate project management framework for the project.
    • Prepare and maintain the Project Plan (or Project Execution Plan), Stage and Exception Plans, as required.
    • Manage project risks, including the development of contingency plans.
    • Report through agreed reporting lines on project progress through highlight reports and stage assessments.
    • Conduct end-project evaluation to assess how well the project was managed and prepare an end-project report.
    • Establish contact with other banks to set-up source for data gathering.
    • Conduct research either through the net or actual bank inquiries.
    • Compare data gathered and adopt best practices.
    • Coordinate with ITD for the testing schedule.
    • Test all possible scenarios and ensure desired results are achieved.
    • Identify and obtain any support and advice required for the management, planning and control of the project.
    • Adopt any delegation and use of project members' roles within agreed reporting structures.
    • Manage project risks, including the development of contingency plans.
    • Liaise with appointed project members' roles to assure the overall direction and integrity of the project.
    • Conduct end-project evaluation to assess how well the project was managed and prepare an end-project report.

    WHAT WE ARE LOOKING FOR

    • College Graduate
    • 3-5 years working experience in relevant field
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