Service Desk Technician L3 - Philippines
Para lamang sa mga rehistradong miyembro Philippines, Pilipinas
1 linggo ang nakalipas
* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
Job summary
We are looking for a highly skilled and dependable Service Desk Technician L3 with extensive experience in network support, server configuration, macOS systems, Google Workspace, and Microsoft environments. This is a remote role requiring at least 4 years of technical experience and a strong ability to work independently or support senior engineers on complex deployments.
Responsibilities
- Respond to time-and-material (T&M) service requests and support users across various environments.
- Independently manage small to mid-sized projects; assist senior engineers on large-scale deployments.
- Provide installation, configuration, and troubleshooting for Microsoft 365, Azure AD, Intune, and Google Workspace, Windows desktop/server environments and macOS systems, firewalls, routers (Meraki, SonicWall), VLANs, VPNs, DNS, DHCP.
Qualifications
- 4+ years of experience with VLANs, Routing, Firewalls, Server Hardware (CPU/RAID/SCSI), Data Backup/Recovery, VPN Connectivity.
- 3+ years supporting Google Workspace, Apple/macOS in business environments.
Skills
- Deep knowledge of Microsoft 365 and Google Workspace configuration.
- Expertise in setting up Hyper-V VMs and maintaining server systems.
- Strong understanding of firewall/router configuration.
- Basic database server maintenance.
Paglalarawan ng trabaho
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