AR Specialist - Philippines, Pilipinas - Unified Global

Paglalarawan

We are looking for Accounts Receivable Specialists who can leverage their accounting skills to further develop and expand our A/R, collections and assist with an ongoing integration of suite billing. Our ideal candidate is highly detail oriented, experienced in NetSuite and understands systems and integrations.

Your role

As an Accounts Receivable Associate, you'll own the billing and contract review process, along with assisting with customer disputes and credits, collections and will be heavily involved in our Suite billing implementation. You'll work closely with the revenue, orders, and customer success teams to review each contract and determine the appropriate billing. You will also work with collections to determine the best way to approach the client, and then execute their plan to bring in the maximum amount of timely payments. You'll also help create and implement new processes to improve our order to cash strategies. The ideal candidate for this position is able to work as part of a dynamic team, and able to work in a fluid and dynamic environment.

Responsibilities includes but not limited to:

• Effectively collaborate with internal partners to manage customer billing processes
• Issuing invoices and credits in a timely manner while maintaining a high level of accuracy
• Monitor customer account details for non-payments, delayed payments, and other irregularities
• Appropriately escalate collection issues and follow-up with customers A/P departments
• Research and resolve billing related inquiries from customers
• Assist with the implementation of Suitebilling and parallel system runs including, verifying accuracy and finding/reporting errors
• Special projects and reporting as needed

Qualifications

• 2+ years accounts receivable experience in a fast-pace high-growth environment, preferably SaaS company
• Business or accounting related degree or diploma
• Fast learner & self starter with a problem solving mentality ready to roll up their sleeves and figure out new challenges
• Accounting software experience including the accounts receivables and cash modules
• Knowledge and experience in using NetSuite is required
• Meticulous attention to detail
• Strong written and verbal communication skills
• Strong billing and collections experience
• Skilled in MS Excel (lookups, pivots)
• Ability to work independently and prioritize multiple projects effectively
• Brings a strong work ethic; takes the initiative and thinks creatively to get the job done

Important Note:

• Full-time work arrangement following the PST/CST time zones but dealing with customers in the US, Canada, Australia, and the UK

System requirements:

• Computer Processor: At least i3 6th generation for both primary and back up computers
• Computer Memory/RAM: At least 8.00 GB for both primary and back up computers
• Computer OS: Windows 10
• MS Office license
• Extra monitor
• Internet speed must be running on a 20 Mbps wired plan (at least 10 Mbps for back up connection)