- Acting as the primary point of contact and delivering excellent service standards and advice to clients for their inquiries, complaints, and other service-related issues.
- Proactively engage with clients to understand their needs, concerns, and expectations.
- Act as the primary point of contact for clients, addressing inquiries, and resolving issues promptly.
- Build and maintain long-term relationships with clients to foster trust and loyalty.
- Regularly check in with clients to assess satisfaction levels and identify areas for improvement.
- Effectively communicate the organization's products, services, and value proposition to clients.
- Identify and address client issues, concerns, or complaints in a timely and effective manner.
- Collaborate with internal teams to ensure prompt resolution of client-related issues.
- Collect feedback from clients to understand their experiences and preferences.
- Collaborate with sales, marketing, and product development teams to align client needs with organizational offerings.
- Maintain accurate records of client interactions, feedback, and preferences in the customer relationship management (CRM) system.
- Bachelor's degree in business, marketing, communications, or a related field.
- Proven experience in client relations, customer service, or a similar role.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to work independently and collaboratively within a team.
- Familiarity with CRM systems and customer support tools.
- Fresh graduates are welcome to apply
- Work alongside & learn from best in class talent
- A role that offers a breadth of learning opportunities
- Leadership Role
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Customer Relations Officer
4 araw ang nakalipas
Fortune Life Insurance Company, Inc. Philippines, Pilipinas Buong orasAdministrative Responsibilities · Lead and guide Customer Relations Officers for smooth daily operations. · Report concerns to AVP - HID and Medical Consultant about Health Insurance Affairs. · Create monthly schedules for Customer Relations Officers. · Review admissions monitore ...
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Provider Relations Officer
4 araw ang nakalipas
Maxicare Healthcare Corporation Philippines, Pilipinas Buong orasPay Grade Level : Supervisor · Reporting Line : Provider Relations Manager · Position Accountability Statement · Accountable for building and fostering good relationships with Providers like hospitals, medical clinics, dental clinics, and physicians ensuring service agreements ...
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Provider Relations Officer
4 araw ang nakalipas
Maxicare Healthcare Corporation Philippines, Pilipinas Buong orasAccountable for building and fostering good relationships with Providers like hospitals, medical clinics, dental clinics, and physicians ensuring service agreements are maintained and active . · Duties And Responsibilities · Reviews and summarizes the Incident Reports received an ...
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Broker Relations Officer
4 araw ang nakalipas
Megaworld Corporation Philippines, Pilipinas Buong orasQualifications · Bachelor's degree of any course. · Broker's license is an advantage but is not required. · Written and oral communication skills is required. · Presentations skills are required. · Real estate background is an advantage. · Willing to work onsite minimum of 4 to 5 ...
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Resident Relation Officer
4 araw ang nakalipas
Tahj/NSDMM Philippines, Pilipinas Buong orasMinimum of 2 Years Work Experience · Proven experience as Supervisor or relevant role in a Hotel or Residential industry · Bachelor degree holder in Business Administration / Engineering / Tourism/ Hospitality - or other similar courses · Personable and projects a professional im ...
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Bank Relations Officer
4 araw ang nakalipas
Dempsey Philippines, Pilipinas Buong orasMinimum · Qualification · Standards · Education · Bachelor's degree in Finance, Accounting, Business · Administration, or related field. · Work Experience · At least 3 years previous experience in treasury · management, banking, or finance. · At least 1 year supervisory function ...
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Member Relations Officer
4 araw ang nakalipas
eTeam, Inc. Philippines, Pilipinas FreelanceStart date: ASAPDepartment: Customer Experience Division Contact Center# of working days in a week: 5 days per week; there are 4 shifts to be worked with the Team Leader (6 AM to 3 PM, 9 AM to 6 PM, 1 PM to 10 PM, 10 PM to 7 AM); may include a Saturday and SundayWork schedule: Ro ...
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Employee Relations Specialist/Officer
1 linggo ang nakalipas
Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) Philippines, Pilipinas Buong orasAs HR Employee Relations Specialist/Officer, you are in charge of the following: · 1.Implementation of the Employee Code of Conduct · Conduct store visits and employee consultations to check compliance on the Code of Conduct as well as enforcement of the disciplinary actions and ...
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Investor Relations and Research Officer
4 araw ang nakalipas
BDO Unibank Philippines, Pilipinas Buong orasThe Investor Relations and Research Officer actively engages and communicates with various internal and external stakeholders about the Bank's corporate strategy, financial and operating results, recent developments and other matters in the form of award submissions, press releas ...
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Senior Public Relations Officer
4 araw ang nakalipas
Transsion Philippines, Pilipinas Buong orasMain Duties and Responsibilities: · 1. Develop and maintain strong relationships with key stakeholders in the telecommunications industry, including corporate clients, industry associations, and government agencies. Act as a liaison between the company and external telecommunicat ...
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Human Resources Assistant
4 araw ang nakalipas
TOPSERVE SERVICE SOLUTION, INC. Philippines, Pilipinas Buong orasGraduate of Psychology/Human Resource Management or any HR-related courses · At least 1-year experience as HR assistant · Open to FRESH GRADUATES (Candidates with OJT experience in HR is preferred but not required) · Proficiency with computers and Microsoft Office. · Professional ...
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Human Resources Assistant Intern
4 araw ang nakalipas
Christ's Commission Fellowship Philippines, Pilipinas Buong orasCurrently enrolled in a college or university program, pursuing a degree in Psychology, Behavioral Science, Social Science, Management or a related field · Strong interpersonal and communication skills · Ability to maintain confidentiality and handle sensitive information with pr ...
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Process Engineer or Business Process Associate
4 araw ang nakalipas
Anytime Cleaners Philippines, Pilipinas Buong orasGraduate of BS in Industrial Engineer and Other Business Related Courses · At least 1 year working experience with the same position · Knows MS Visio and Any other Diagramming tools Ms office · LSSYB Certified is an advantaage ...
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Control Systems Engineer
4 araw ang nakalipas
InCorp Talent Solutions - Philippines Philippines, Pilipinas Buong orasPLC/DCS programming and HMI/SCADA development · Preparation of basic design documents for software development · Preparation of instrumentation and control related documents · Tests plant/process automation system · Review of vendor documents · Conducts Factory Acceptance Test (F ...
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Solar Engineer
4 araw ang nakalipas
Solar Philippines Philippines, Pilipinas Buong orasThe Solar Engineer will provide support in electrical design, engineering, procurement and project management for utility scale solar and other renewable energy projects as required. In support of solar projects, the individual will be responsible for performing and/or managing S ...
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Security Architecture and Engineering Lead
4 araw ang nakalipas
East West Banking Corporation Philippines, Pilipinas Buong orasAbout The Job · Location: Makati City · Corporate Title: Manager to AVP · Work Arrangement: Hybrid · Our Information Security & Data Protection Office team is looking for experienced professionals to join us in Makati City with the role of Security Architecture and Engineering Le ...
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Facilities Engineer
4 araw ang nakalipas
Aviation Partnership Philippines Philippines, Pilipinas Buong orasThe facilities engineer is to be responsible for the maintenance and improvement of our facilities. You will be responsible for assessing the facility's resource requirements, designing, and optimizing the facility's layout and critical operational systems, and overseeing the mai ...
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Senior Process/Specialty Engineer
4 araw ang nakalipas
Fluor Corporation Philippines, Pilipinas Buong orasJob Description · Are you a process engineer that is looking for more than just a job · Are you excited by working together with very talented people on projects that make a difference · Do you thrive in an international environment where we design and build complex and challen ...
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Principal Process/Specialty Engineer
4 araw ang nakalipas
Fluor Corporation Philippines, Pilipinas Buong orasJob Description · Are you a process engineer that is looking for more than just a job · Are you excited by working together with very talented people on projects that make a difference · Do you thrive in an international environment where we design and build complex and challen ...
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Recruitment Associate
3 araw ang nakalipas
Teleperformance Philippines, Singapore, Pilipinas Buong orasJob Summary: · Source candidates for volume recruitment as well as leverage on online recruiting resources and other Sourcing channels to identify qualified candidates. · Duties/Responsibilities: · Stay informed of trends and innovative sourcing techniques in order to be competit ...
Client Relations Officer - Philippines, Pilipinas - Icon Executive Asia
4 araw ang nakalipas
Paglalarawan
Icon Executive Asia is an executive management solutions firm that specializes in talent acquisition, leadership, and business development summits. Our recruitment consultants have years of experience attracting professionals, particularly in the digital and real estate industries. We also facilitate and host executive webinars and regularly publish content for business owners, professionals, and job seekers.The Role
You Will Be Responsible For
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