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    Medical Receptionist/Appointment Setter - Metro Manila, Pilipinas - Microsourcing Philippines Inc

    Microsourcing Philippines Inc
    Microsourcing Philippines Inc Metro Manila, Pilipinas

    Natagpuan sa: Foundit PH A2 - 1 linggo ang nakalipas

    Microsourcing Philippines Inc background
    Paglalarawan
    Patients call our surgery clinic mainly to get an appointment and see one of our surgeons.

    The Job of the medical receptionist is critical to the functioning of a surgical clinic because surgeries for new patients cannot be scheduled unless the patient is seen and evaluated in clinic first.

    The medical receptionist is the frontline representative, handling and routine patient questions, scheduling appointments, and helping the patients navigate the clinic as necessary by forwarding their calls to the appropriate clinic staff members.

    Day to Day tasks Involved:

    Scheduling Appointments:

    Appointments can be set through many routes:
    Incoming calls: patients call to schedule or change an appointment.

    Fax Machine: Referring doctors will fax a referrals and we call the patient

    Recall System: our clinic recall system has the list of patients who are due for follow-up

    JOB RESPONSIBILITIES:

    Make or change appointments
    Forward patients to someone at the office when presented with a situation that's new or they cannot handle.
    Ability to multi-task


    For example:
    In between patient phone calls, generate the schedule for an upcoming clinic.

    QUALIFICATIONS:


    • Although extensive training is provided during the on-boarding process, knowledge of medical terminology, being a good typist and knowledge of Office Products is preferred.
    • These prior experiences are valuable: working at a medical office as a receptionist, working as a medical assistant to a physician, working as a biller verifying insurances and working as a scribe at a medical office.
    • Prior Experience verifying patient insurances is a plus
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