- Responsible for managing a whole lot of incoming and outgoing calls in the operations.
- Identify the needs of client and find solution to it.
- Answering inbound calls, converting them to leads, and later to towing jobs.
- Remote
- Shift-based — in a Call Center that works 24/7.
- Pacific Time Zone
- High speed and stable internet connection
- A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
- Super important — a quiet place to work, without any background noises
- Power back up and internet back up is a MUST.
Call Center Agent - Surigao City, Pilipinas - SRR Group
Paglalarawan
This is a remote position.The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.
DUTIES AND RESPONSIBILITIES:
TECHNICAL & PHYSICAL REQUIREMENTS: