Customer Service Representative - Central Luzon, Pilipinas - Digital Room (Philippines) Inc.

Paglalarawan

Job Title: Customer Service Representative

Job Highlights:

• 15% Night Differential
• Medicine Reimbursement
• HMO coverage on Day 1

Primary Duties and Responsibilities:

• Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
• Create a genuine connection with our customers, and identify customer concerns and needs proactively.
• Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
• Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.
• Stay up to date on all relevant company and product updates and information

Qualifications:

• At least Senior High School Graduate/Highschool graduate (Old curriculum)
• Excellent written and spoken English communication skills
• Applicants must be willing to work in an office-based setup
• Applicants must be willing to work in Marquee Mall, Angeles City Pampanga
• Can start ASAP
• Willing to work during Manila night hours (shifting schedules) and weekends