Tier 1 Support Agent exp in VOIP is a MUST - Pasig, National Capital Region

As a Tier · 1 Support Agent, · You will be the first point of contact for our customers. · You will be responsible for assisting customers with general inquiries, troubleshooting basic issues, · and providing product and service-related information. · ...

As a Tier 1 Support Agent, you will be the first point of contact for our customers. You will be responsible for assisting customers with general inquiries, troubleshooting basic issues and providing product and service-related information.
Troubleshoot basic product or service-r ...

A Tier 1 Support Agent will assist customers with general inquiries, troubleshoot basic issues and provide product/service information. · Bachelor's degree in a reputable college or university · Experience: 2-3 years of customer support or service roles (preferably technical/SaaS ...

This is a remote position. Our client is looking for a dedicated L2 VoIP Support Engineer that maintains good relationships with the client team and co-workers to be effective in carrying out the work description of the position. · ...

The MACD/LNP Specialist is responsible for the daily processing of voice orders and technical support companywide. · Essential duties include clarifying voice services on new sales orders and processing Customer Service Requests to losing carriers. The job requires a working unde ...

You will act as subject matter expert, provide consulting and guidance on technical solutions, and ultimately deliver a world-class experience to our customers. · ...

The Network Operation Centre (NOC) have three main roles: ensure maximum possible service availability and performance to provision customer network services on core equipment to provide support services for Engineering and other technical teams. · ...

We are seeking a Registered Nurse (RN) to provide onsite clinical support within a fast-paced healthcare environment. · * Assist with chart preparation prior to patient visits* Contact patients for follow-ups, instructions, and care coordination* Triage clinical tasks and route a ...

+We are looking for Outbound B2B Sales Representatives to acquire new and/or additional accounts for a leading VOIP technology & solutions company. · +Working experience in sales – primarily B2B outbound sales program of at least one (1) year from any contact center or BPO prefer ...

About Dialpad is the leading AI-powered customer communications platform transforming how businesses communicate with their customers. Joining Dialpad as a Solutions Architect means stepping into a pivotal role where your problem-solving prowess and genuine passion for helping ot ...

Senior Network Engineers will oversee the workflow of service tickets and delegate most tasks to Network Engineers. · ...

Senior network engineers oversee the workflow involved in maintaining a company's enterprise network. They are responsible for designing and implementing the company's network infrastructure and resolving advanced support issues. · ...

As a Solutions Architect at Dialpad, you will design and configure contact center call flows to ensure seamless integrations with business systems. · ...

Job summary · About Dialpad is the leading AI-powered customer communications platform transforming how businesses communicate with their customers. More than 50,000 companies around the globe rely on Dialpad to build stronger customer connections using real-time AI-driven insigh ...

We are seeking an experienced Customer Service Representative with a background in telecom, managed services, and billing to provide top-tier customer support in a fast-paced telecom environment. · ...

The Sales Development Representative will be responsible for outbound and inbound lead generation activities, with a primary focus on booking qualified meetings and advancing prospects into the sales pipeline. · Key responsibilities include conducting high-volume outbound prospec ...

We are looking to extend our NOC support, the first point of customer support from Off-shore. · ...

We are looking for a full-time Accounts receivable Analyst who is willing to work hard and help our company grow to new heights. · Associate degree in Accounting or Finance (required) · Proven experience in accounts receivable and payable (required) · ...

This analyst will plan, design and develop telephony communication networks for residential and commercial subscribers. They will troubleshoot voice network issues, provide expert support for UCaaS systems via phone/email/support portal, process MAC requests including user provis ...

The Sales Development Representative/Account Executive is responsible for driving subscription sales and renewals for Junior Library Guild (JLG) by engaging with school and public librarians nationwide. · Conduct high-volume outbound outreach (calls and emails) to librarians and ...