Technical Support Representative - Naga

Para lamang sa mga rehistradong miyembro Naga, Pilipinas

1 buwan ang nakalipas

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Job summary

Are you passionate about delivering exceptional technical support? We're looking for a Technical Support Representative with a minimum of 3 years of experience in a BPO setting to join our dynamic team


Responsibilities

  • Troubleshoot and resolve Level 1 issues
  • Escalate Level 2 issues to Engineering or Customer Support
  • Provide technical pushback when client requests fall outside the agreed-upon scope

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