Call Center Manager - Philippines

Be #InGoodHands with Metrobank · We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. · Leads and manages overall direction and operations of the Security Operation Center (SOC) · ...

This is a Business Development Center Manager position at Magic, Inc. where you will support and lead a team to make an impact. · - Skills: not specified · - Knowledge: not specified · - Expertise: not specified · ...

We're offering a fantastic role for an experienced Contact Center Workforce Management Specialist to help optimize workforce performance and enhance customer experiences. · ...

The Infrastructure and Security Operations Center Lead will oversee the local infrastructure and information security teams in Manila. · ...

This role is responsible for driving team engagement and performance, ensuring operational excellence, · strategic alignment, and continual improvement across functional chapters such as Network, · Windows/Linux, Database, Middleware, End User Services, · Identity and Access Mana ...

+Serves as senior and/or lead. Acts as a key point of contact with clients on data center operations issues. · +Resolves escalated data center service issues. · Manages problems utilizing defined problem and change management policies and procedures. · ...

The Realtime Analyst is responsible for monitoring and analyzing live operational performance within the BPO to ensure Service Level Agreements are consistently met. · Tracking queue health · ...

We hone future leaders at Metrobank by providing opportunities that enhance your skills and unlock your talents. We supply you with all the pieces you need to do your best work and help you secure your future. · ...

We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. · ...

Job summary · The Lead Assistant Manager – Workforce Management (WFM) plays a critical role in ensuring the contact center is optimally staffed to meet customer demand, service level commitments and cost efficiency objectives. This position acts as a key liaison between Operation ...

Senior UC Operations Engineer leads project teams as subject matter expert for the implementation of UC and Contact Center solutions. · Deploy/migrate sites and solutions and consolidate distributed telephony technologies to our global platforms including configuration of gateway ...

We are looking for a Technical Support Representative who will provide technical assistance to our clients. · ...

We are looking for a detail-oriented Affiliate Marketing Assistant to join our team. In this role, you will bridge the gap between community management and operational excellence. · ...

+Quality Manager responsible for designing new processes and ensuring ongoing compliance to quality standards. · ...

We are looking for an SME who has a strong understanding of VMware NSX-T technology and its key components. · Serve as the subject matter expert for VMware NSX-T technology. · ...

Crafting and executing marketing strategies to drive growth and enhance market positioning in the competitive North American data center market. · ...

We are seeking a strategic proactive detail oriented Lead Influencer Manager to drive influencer affiliate marketing initiatives across key platforms. · Respond to inbound affiliate creator messages across TikTok email and affiliate platforms in a timely professional manner · Sen ...

We are seeking a commercially driven Senior Account Manager to own and grow a portfolio of critical Wholesale accounts. · ...

Be #InGoodHands with Metrobank We don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents helping you evolve into a well-rounded individual. · ...

Be #InGoodHands with Metrobank. · We provide opportunities that enhance your skills and unlock your talents, · Develops business units' HR strategy; · , · }, · ...