E-Commerce Operations Specialist - Manila
1 buwan ang nakalipas
Job summary
We're looking for a hands-on E-Commerce Operations Specialist to help build and manage our online presence across Shopee, Lazada, and TikTok Shop.+
Responsibilities
- SUPPORT THE SETUP AND LAUNCH OF ONLINE STOREFRONTS ON SHOPEE, LAZADA, AND TIKTOK SHOP WITH GUIDANCE FROM THE TEAM
- MANAGE AND MAINTAIN DAY-TO-DAY STOREFRONT OPERATIONS Ensuring platform service levels (SLAs) and compliance standards are met to avoid penalties
- MONITOR ORDERS CANCELLATIONS AND RETURNS HELP RESOLVE OPERATIONAL ISSUES AS THEY ARISE RESPOND TO CUSTOMER INQUIRIES MESSAGES AND FEEDBACK ACROSS PLATFORMS IN A TIMELY PROFESSIONAL AND CUSTOMER CENTRIC MANNER
Paglalarawan ng trabaho
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