Customer Service - Metro Manila / NCR - Cognizant Technology Solutions Asia Pacific Pte. Ltd.

    Cognizant Technology Solutions Asia Pacific Pte. Ltd.
    Cognizant Technology Solutions Asia Pacific Pte. Ltd. Metro Manila / NCR

    12 oras ang nakalipas

    Buong oras ₱600,000 - ₱1,700,000 (PHP) bawat taon *
    Paglalarawan

    Responsibilities:

    • Expertly and promptly resolve client inquiries at the first point of contact or call out to appropriate level for resolution.  
    • Be able to service customers on a variety of topics, which can include, but not limited to, providing account transactions details, placing investigations, or on-line navigation assistance.  
    • Customer Service for American consumer banking  
    • Use of CRM tools & collecting/documenting detailed information  
    • Ability to utilize tools and resources appropriately to efficiently resolve customer inquiries.  

    Minimum Qualifications / Skills:

    • High School / Senior High School graduates are accepted, College graduates are preferred.  
    • Ability to perform in a fast-paced and high-volume service center.  
    • Ability to multi-task alongside compliance to the process  
    • Shall pose no challenges in adhering to work schedules.  
    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
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