Customer Service Representative - Parañaque, Pilipinas - Sonak Corporation

    Sonak Corporation
    Sonak Corporation Parañaque, Pilipinas

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    The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media).

    The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.

    Initially, the CSR role will be on regular day shift but may eventually do shifting schedule.


    Qualifications:
    Candidate must possess at least a Bachelor's Degree on any related fieldAt least three (3) years working experience in a customer service roleExcellent communication skills (oral and written)Computer literate (knowledgeable with MS Office applications, Google applications, email management, client systems)Experience working with CRMs such as Salesforce or Zendesk preferred but not requiredAbility to work well in a team environmentStrong sense of professionalismTop performer is a plusImpeccable attendance track record in former companiesAvailable ASAP