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    Hiring Sales Admin with Min. 3 years experience - Philippines, Pilipinas - Dempsey Resource Incorporated

    Dempsey Resource Incorporated
    Dempsey Resource Incorporated Philippines, Pilipinas

    4 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan
    Requirements

    • Associate's or bachelor's degree preferred.
    • Proven experience in administrative or support roles, preferably in a sales environment.
    • Excellent communication and interpersonal skills.
    • Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
    • Strong organizational skills with the ability to multitask and prioritize effectively.
    • Attention to detail and accuracy in data entry and record keeping.

    Customer-focused mindset with the ability to handle customer inquiries and concerns professionally.
    • Problem-solving skills and the ability to work under pressure.
    • Strong teamwork and collaboration skills.

    Responsibilities

    • Order Processing:
    • Receive and process sales orders from customers, ensuring accuracy and completeness.
    • Coordinate with various departments to ensure merely order fulfillment and delivery.
    • Track orders to ensure on- me delivery and resolve any issues that may arise.
    • Customer Communication:
    • Act as a point of contact for customer inquiries, addressing questions and concerns promptly and professionally.
    • Provide product information, pricing details, and order status updates to customers.
    • Assist in resolving customer complaints and issues in a merely manner.
    • Sales Support:
    • Prepare sales quotes, proposals, and contracts based on the input from sales representatives.
    • Assist in preparing sales presentations and materials for client meetings.
    • Maintain a clear and organized record of sales-related documents and communications.
    • Data Entry and Record Keeping:
    • Maintain accurate and up-to-date customer and sales records in the CRM (Customer Relationship Management) system.
    • Enter sales data, update customer information, and track sales activities.
    • Reporting:
    • Generate regular and ad-hoc sales reports for management and the sales team, providing insights into performance, trends, and opportunities.
    • Administrative Tasks:
    • Manage calendars and schedules for sales representatives, arranging appointments and meetings as needed.
    • Handle administrative tasks such as filing, faxing, mailing, and correspondence.
    • Inventory Management:
    • Assist in monitoring inventory levels and coordinating with the inventory team to ensure product availability for orders.
    • Sales Team Coordination:
    • Collaborate with sales representatives to ensure they have the necessary materials and information to effectively engage with customers.
    • Facilitate communication and coordination between sales and other departments, such as marketing and finance.
    • Training and Onboarding:
    • Assist in training new sales team members on administrative processes and CRM system usage.
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