- Provide live chat support to U.S.-based dental practices using scanners and software
- Troubleshoot and resolve issues related to hardware, software, device setup as well as clinical workflows.
- Guide users step-by-step through technical fixes with clear concise written English
- Prioritize speed accuracy when patient care is involved
- √ 1+ years of experience in a customer or technical support role (live chat preferred)
- √ Strong technical troubleshooting abilities especially with devices & software
- √ Excellent command of written English spoken fluency not required
- Trabaho sa kumpanya
Associate Professional, Technical Support
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We are looking for a dedicated Professional Development Support Officer to join our team. · The ideal candidate will be responsible for providing exceptional administrative support.Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and a ...
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Professional Development Support Officer · Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply. · Work schedule: Monday to Friday, 4PM to 11PM Manila time, overlaps with UK operating hour ...
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We are looking for a dedicated Professional Development Support Officer to join our team. The ideal candidate will be responsible for providing exceptional administrative support. · We value transparency and want to ensure a good fit for both parties. We encourage applicants who ...
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Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial ...
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This job is with Avaloq, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description · Founded and headquartered in Switzerland, Avaloq is continuously expanding i ...
Makati14 oras ang nakalipas
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It's fun to work in a company where people truly BELIEVE in what they're doing · Job Description: · Accelerate your career. Join the organization that's driving the world's technology and shape the future. · Ingram Micro is a leading technology company for the global information ...
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Dental Support Professional - Metro Manila - beBeeTechnicalSupport
Pamagat ng Trabaho: Customer Experience Specialist
Paglalarawan
About the Role:
We are seeking a skilled Customer Experience Specialist to support dental offices and clinicians using advanced scanning hardware and software. You'll manage live chat inquiries, troubleshoot technical issues, and deliver an exceptional support experience—often during urgent patient-facing moments in the dental practice.
Key Responsibilities
Maintain accurate documentation in internal systems tools Escalate complex cases to internal teams (tech operations product) when needed Continuously learn new workflows tools
support practices
Qualifications Requirements:
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