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    L1 System Administrator Active Directory Office 365 Helpdesk - Philippines, Taguig, Pilipinas - Soding Bros

    Soding Bros
    Soding Bros Philippines, Taguig, Pilipinas

    1 buwan ang nakalipas

    Default job background
    Buong oras
    Paglalarawan
    We Need Someone Who Knows About

    • User management on local Active Directory and Office 365
    • User management on Google Workplace (Optional)
    • Hybrid environments with on-premises domain controller

    To apply for this role you MUST meet all of the below essential prerequisites:
    • Available for Full Time work
    • Excellent verbal and written communication skills
    • Excellent diagnostic & troubleshooting skills
    • Strong knowledge and experience with local active directory and office 365 user management
    • A good working knowledge of networking concepts and VPN's, Windows 10 & 11 and Office applications
    • Experience within the IT sector in a helpdesk/customer service role
    • Use your own computer as this is 100% WFH

    Duties For This Position Include

    • Providing remote support to a variety of clients.
    • Managing support tickets in our ticketing system
    • Remote troubleshoot networking, hardware and user application issues
    • Troubleshooting, gathering of information and then liaising with third party companies to resolve client hardware, software and connectivity issues.
    • Daily backup job monitoring and resolving if there are any issues.

    For you to be a good fit in our team you should have:
    • 2 years minimum experience in an IT Helpdesk or a technical support role
    • 1 year minimum experience in active directory and Office 365 user and licensing management
    • Attention to detail and a natural ability to independently research for solutions and self-teach new skills when required

    Job Type: Full-time

    Salary: Php40,000.00 per month

    Benefits

    • Health insurance
    • Work from home

    Schedule

    • 8 hour shift
    • Day shift

    Expected Start Date: 03/25/2024

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