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    Bilingual Japanese Analyst - Metro Manila / NCR, Pilipinas - Neksjob Corporation

    Neksjob Corporation
    Neksjob Corporation Metro Manila / NCR, Pilipinas

    2 araw ang nakalipas

    Default job background
    Buong oras Serbisyo sa Customer/Suporta
    Paglalarawan
    Update and maintain various systems/tools per standard process documentation which may include:
    Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
    Audit own data entry for accuracy and make required corrections
    Conduct data verification
    Respond to various requests for information, as needed. Escalate to supervisor as appropriate.
    File, archive and retrieve documents (paper-based and electronic) using filing standards
    Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar, and punctuation.
    Respond to information requests by searching, summarizing research results, and compiling in requested format
    May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
    Follow established policies, procedures, and methods
    May serve as technical and functional resource or super users to other team members
    Participate in process improvement initiatives or special projects as assigned
    Meet established goals and objectives
    Become a subject matter expert for complex processes
    Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis.

    Required Skills and Qualifications
    • N2 to Native. Prefers if resource has N2 to N1 JLPT or JNAT certification (CERTIFICATION must be provided)
    • Nihongo reading/writing/speaking skills is a must.
    • MS Windows PC skills are also a must.
    • Company will provide PCs with MS Windows OS. Resources are expected to send/respond to emails in MS Outlook, attend teleconference calls using MS Teams, take screenshots and copy & paste screen sections to electronic documents, etc.
    • Resources must be trainable and with high learnability.
    • Resources should have professionalism like reporting/leaving work on time, speedy/accurate/quality execution of assigned tasks, having attention to details, ability to do self-checking, ability to follow desktop procedures (DTP) and seek advice from immediate supervisor in case of any DTP deviations encountered etc.
    • • Resources will need to undergo a minimum of 3 to 6 months training.
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