Business Analyst - Cebu, Pilipinas - RecruiterPH

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    RecruiterPH Cebu, Pilipinas

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    Job title:
    Business Analyst


    Process:
    Retail/Tech

    Work set-up: Night and shifting schedule, work onsite

    Location:
    Cebu


    Requirements:

    • Excellent communication skills
    • Excellence in strategic and analytical problem-solving
    • Experience in business analysis
    • Must have 4-6 years of relevant experience in a BPO setting
    • Excellent skills in MS Office Tools (PowerPoint, Word, Excel)
    • Immediate joiner is an advantage
    • College/Bachelor's Graduate (any field)
    • Willing to work onsite
    • Okay to work on midshaft/night and shifting schedule

    Job Description:

    • Implement a structured approach to capturing business requirements and translating them into business insights for improving processes.
    • Interact with customer and articulate requirements.
    • Analyze solution options and recommend the preferred option.
    • Make presentations to customer and internal stakeholders on the solution.
    • Create detailed functional specifications as input for our systems analysis and design teams.
    • As a part of BA engagements, identify areas of additional opportunities to generate down-stream business, over and beyond the scope of work defined by the client.
    • Undertake research and enable dissemination of knowledge with the account team.
    • Constantly look at ways and means to bring more discipline and rigor to the Business System Analysis function by adopting more structured methodologies and tools.
    • Provide a point of view on topical subjects through contribution and authoring of thought/white papers.
    • Ability to understand business problems/needs and translate them into sustainable data model design/solution
    • Responsible for capturing, and elaborating business requirements & real-time analytics use cases in the journey, customer campaign and real-time analytics and translating them into user stories and functional design.