senior customer service specialist - Project - beBeeSalesSupport

Pamagat ng Trabaho: Open For Fresh Graduate

Paglalarawan

Job Overview:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

• Customer Engagement:  
    Respond to customer inquiries and provide detailed information about products, services, and promotions
    Assess customer needs and suggest suitable solutions to meet their expectations


• Sales Support: 
    Collaborate with customers to identify sales opportunities and develop strategies to maximize revenue potential


• Acount Management:


• Increase Sales Revenue by Up-selling or Cross-selling relevant products or services
   
, Oversee the maintenance of accurate records for all account activity
Review sales data regularly to analyze trends,
driver business outcomes using analytics through establishing opportunites defining current areas areas supporting targeted selling