Change Manager - Philippines, Pilipinas - Stefanini Philippines, Inc.

Paglalarawan

• Apply a structured methodology and lead change management activities
• Define change/project scope and objectives
• Plan and implement associated goals and milestones responsible for taking changes from origination through the final launch and implementation
• Conducting CAB meetings with functional areas and business owners
• Help with maintaining the Change Management documentation and compliance
• Manage the day-to-day activities of the clients change process
• Monitor and report change status dashboard
• Maintain Change Calendar
• Maintain change communication internally and externally
• Act as Liaison to key client interface
• Interacting regularly with their client contacts assessing opportunities and providing support
• Tracking progress towards completion of tasks, identifying risks and establishing mitigation plans, communicate progress to key stakeholders (internal and external)
• Employ best practices and lessons learned

• 5+ years' experience in the IT business field
• 5-6 years' experience in the ITIL change and release management field
• ITIL Foundations knowledge or related certification
• Global business experience preferred
• Experience and knowledge of change and release management principles, methodologies and tools
• Ability topresent and communicate in small and large group settings
• Effective communication skills - written, verbal, listening
• Customer Focused with a high degree of professionalism
• Ability to work in a team environment, as well as independently
• Due to 24x7 global aspect of the customer, must be able to adjust to a flexible schedule as required

Based on Experience