HR Product Engineer - Pasig - JG Summit Holdings Inc.

    JG Summit Holdings Inc.
    JG Summit Holdings Inc. Pasig

    7 oras ang nakalipas

    Paglalarawan

    As a Product Management Engineer, you will support the design, enhancement, and implementation of HR technology solutions across Core HR (Time-to-Pay) and Talent Management (Hire-to-Retire) processes.

    You will work closely with product managers, HR process experts, and technical teams to help improve employee experience and HR operational efficiency.

    This is a great opportunity for fresh graduates who are passionate about technology, systems, process improvement, and digital transformation.

    To be trained as level 3 support and assist implementation/rollout projects for Core HR (Time-to-Pay) and/or Talent Management (Hire-to-Retire) functions:

    • Organizational Management
    • Personnel Administration
    • Time Management
    • Payroll Management
    • Employee Self-Service / Manager Self-Service (ESS/MSS)
    • Recruitment
    • Onboarding
    • Performance Management
    • Recognition
    • Offboarding
    • Compensation Planning
    • Learning Management

    Help document issues, conduct initial analysis, and escalate complex cases appropriately.

    Assist in Product design, feature development, and/or enhancement of HR applications for Core

    HR (Time-to-Pay) and/or Talent Management (Hire-to-Retire) functions

    • Collaborate with product managers, UX designers, and HR service line process experts to design user-centric features
    • Assist in gathering and documenting business requirements.
    • Help translate business needs into functional specifications.
    • Participate in testing new features and system improvements.

    System Architecture & Integration

    • Assist in maintaining system configurations and documentation.
    • Support integration testing with third-party platforms (e.g., payroll providers, compliance systems).
    • Help monitor system performance and report potential issues.
    • Prototyping & User Testing
    • Build prototypes and/or minimum viable products (MVPs) and conduct usability testing with HR service line end-users.
    • Gather feedback to refine features and improve user and processor experience.
    • Data Management & Compliance
    • Ensure secure handling of sensitive employee data in compliance with data privacy laws and company policies.
    • Implement audit trails, role-based access controls, and encryption protocols.
    • Quality Assurance & Issue Resolution
    • Collaborate with HR service line process experts, Subject Matter Experts, and/or Process Excellence teams to ensure control points are executed appropriately.
    • Track issues and ensure proper documentation and resolution follow-ups.
    • Cross-Functional Collaboration
    • Work closely with HR service lines and business unit teams to understand real business scenarios.
    • Prepare technical and functional documentation.
    • Assist in developing user guides and training materials.
    • Continuous Improvement & Innovation
    • Stay updated on HR process and technology trends and propose innovative features (e.g., AI-driven analytics, chatbots for employee queries).
    • Participate in product roadmap discussions as part of learning exposure.

    WHO ARE YOU?

    Must-Haves

    • Bachelor's degree in Information Technology, Computer Science, or related field.
    • Basic understanding of systems, databases, or process flows.
    • Fresh graduates are welcome to apply.
    • Strong analytical and problem-solving skills.
    • Willingness to learn and work in a cross-functional environment.

    Nice-to-Haves

    • Experience with other HR solutions (e.g., SuccessFactors, Workday).
    • Familiarity with ServiceNow as a fulfiller.
    • ESS implementation experience.
    • SaaS HR Certifications
    • ITIL

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Pasig City