Help Desk Agent - Manila, Metro Manila, Philippines

Para lamang sa mga rehistradong miyembro Manila, Metro Manila, Philippines, Pilipinas

1 linggo ang nakalipas

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Job summary

We are seeking a bilingual (English/Japanese), customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions.

In this role, you will serve as the first point of contact for users interacting with AI-driven Tier 0 support systems, ensuring a seamless transition between automated support and live assistance.

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