Data Quality Analyst - Manila
11 oras ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
The QA Analyst is responsible for monitoring quality performance across voice and non-voice channels, identifying gaps. · Perform quality audits for voice and non-voice interactions · Conduct Root Cause Analysis (RCA) to identify recurring issues · ...
1 buwan ang nakalipas
Urgently hiring for one of our direct clients in the Philippines. · ...
1 buwan ang nakalipas
Title: Quality Analyst · Essential Duties and Responsibilities · Monitor, evaluate and score calls against established quality assurance instruments and standards · Review, evaluate, and score open and closed customer issues tickets against established quality assurance instru ...
4 araw ang nakalipas
The Quality Analyst (PMP Reports) maintains standardized performance reports and dashboards, ensuring accuracy and integrity of data. · Responsibilities · Regularly send standardized reporting templates and formats for various stakeholders. · Ensure data accuracy and integrity in ...
5 araw ang nakalipas
The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer exper ...
1 buwan ang nakalipas
· Role Overview · Should have knowledge in Service Desk and Infrastructure Support Operations · Should have analytical & reasoning skills · • Ability to create Weekly & Monthly Quality reports/decks for the management review · Ability to analyze large amounts of data and draw ...
2 araw ang nakalipas
Monitoring of Calls – 15-30 calls per day · Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of opportunities · Input data pertinent to quality measurement database systems for capturing, analyz ...
6 araw ang nakalipas
Who we are: · InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clie ...
6 araw ang nakalipas
Should have knowledge in Service Desk and Infrastructure Support Operations · Should have analytical & reasoning skills · • Ability to create Weekly & Monthly Quality reports/decks for the management review · ...
3 linggo ang nakalipas
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. · Audit the number of cases / calls as mandated by the client and track performance · Review calls/comp ...
1 linggo ang nakalipas
This is an entry-level position in Quality Assurance that is responsible for learning QA methodologies and assisting in ensuring compliance. · ...
3 linggo ang nakalipas
Should have knowledge in Service Desk and Infrastructure Support Operations. Should have analytical & reasoning skills. Ability to create Weekly & Monthly Quality reports/decks for the management review. Able to analyze large amounts of data and draw out meaningful, actionable su ...
3 linggo ang nakalipas
This is an entry-level position in Quality Assurance that is responsible for learning QA methodologies and assisting in ensuring compliance. · ...
2 linggo ang nakalipas
+Job summary · Become part of a team that is passionate about making lives better. · +ResponsibilitiesCoordinate the activities of any applicable departments to ensure that all quality deadlines are met. · Support the efforts of senior management and operations. · ...
1 buwan ang nakalipas
This is an entry-level position in Quality Assurance that is responsible for learning QA methodologies and assisting in ensuring compliance. · We know your well-being and happiness are key to a long and successful career. · We are delighted to offer country specific benefits. ...
3 linggo ang nakalipas
We're looking for a detail-oriented Quality Analyst with at least 6 months of experience in a call center environment to help us elevate our service standards. · ...
1 buwan ang nakalipas
Job Title: · Data Quality Analyst · Location: · Paco, Metro Manila, Philippines · Employment Type: · Fixed-Term / Contractual (with opportunity for regular employment subject to performance and company requirements) · About Us · TW & Company, Inc. is a nationwide distributor of t ...
10 oras ang nakalipas
· As a QA Analyst, you will play a critical role in maintaining and enhancing the quality of our software products. You will be responsible for managing onboarding data, daily testing of application flows, identifying and reporting bugs before they reach our clients, and collabo ...
11 oras ang nakalipas
Quality Assurance Analyst · Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). · It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as y ...
4 araw ang nakalipas
The Data Quality Analyst is responsible for processing, structuring, and managing data from market research projects. This involves manipulating large datasets, running checks and validation to ensure data consistency and accuracy, and conducting quality checks to maintain data i ...
3 linggo ang nakalipas