- Complete quote requests for Telecom Supplier
- Salesforce Quote Management & Compliance
- Maintain an SLA of 4 hrs. with responses within Salesforce
- Salesforce task management- follow up on outstanding quotes
- Basic Pricing Proposal (single site)
- Multisite Proposal engagement & handoff to team Support Coordinator
- Deal Registrations for Telecom Suppliers
- Segmentation and Site Telecom Suppliers.
- Ensure accuracy of Signed Contract/Documents, Order Gathering forms and LOAs.
- First Level on Pricing Escalations
- Back-office support
- Traffic cop- Pre-Sales questions through company Glip and email
- Relationship with agents, internal departments and suppliers
- Manage & set expectations on turnaround with partners and suppliers
- Team Coverage (as needed)
- Attend Regular Supplier Trainings with Telecom Suppliers
- Telecom experience 6months+
- Customer service background
- Microsoft office
- intermediate computer knowledge
- Intermediate comprehension on carriers are product offerings
- Exceptional written and verbal skills with engaging phone presence
- Telecom experience
- Multitasking
- Detail driven / Organized
- Self-Motivated
- Strong Communicator
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Pricing Specialist w/Telco Experience - Philippines - HGS Offshore Staffing Solutions (HGS OSS)
Paglalarawan
Role and Responsibilities
Primary functions of this role include but are not limited to;
Qualifications and Education Requirements
Preferred Skills
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