Pricing Specialist w/Telco Experience - Philippines - HGS Offshore Staffing Solutions (HGS OSS)

    HGS Offshore Staffing Solutions (HGS OSS)
    HGS Offshore Staffing Solutions (HGS OSS) Philippines

    8 oras ang nakalipas

    Paglalarawan

    Role and Responsibilities

    Primary functions of this role include but are not limited to;

    • Complete quote requests for Telecom Supplier
    • Salesforce Quote Management & Compliance
    • Maintain an SLA of 4 hrs. with responses within Salesforce
    • Salesforce task management- follow up on outstanding quotes
    • Basic Pricing Proposal (single site)
    • Multisite Proposal engagement & handoff to team Support Coordinator
    • Deal Registrations for Telecom Suppliers
    • Segmentation and Site Telecom Suppliers.
    • Ensure accuracy of Signed Contract/Documents, Order Gathering forms and LOAs.
    • First Level on Pricing Escalations
    • Back-office support
    • Traffic cop- Pre-Sales questions through company Glip and email
    • Relationship with agents, internal departments and suppliers
    • Manage & set expectations on turnaround with partners and suppliers
    • Team Coverage (as needed)
    • Attend Regular Supplier Trainings with Telecom Suppliers

    Qualifications and Education Requirements

    • Telecom experience 6months+
    • Customer service background
    • Microsoft office
    • intermediate computer knowledge
    • Intermediate comprehension on carriers are product offerings
    • Exceptional written and verbal skills with engaging phone presence

    Preferred Skills

    • Telecom experience
    • Multitasking
    • Detail driven / Organized
    • Self-Motivated
    • Strong Communicator

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