Client Credit Analyst - Taguig, Pilipinas - Baker McKenzie

Paglalarawan

The Client Credit Analyst will accurately research, analyze, and finalize client credit claims across all Member Firms. Client Credit is a rewards program for Baker McKenzie attorneys. Ultimately, the role holder will be required to make financial decisions regarding the attorneys' efforts in attracting new work to the firm.

Responsibilities:

• Research and analyze claims to determine the appropriate compensation rate to be paid to the claimant (i.e. BM attorney). The decision-making processes must be performed per the BM
• Client Credit Rules, Interpretations, and Procedures
• Assist in evaluating complex situations using multiple sources of information, exercising good analytical skills, and evaluating judgment based on analyzing factual and qualitative information
• in complicated and/or novel situations
• Develop a firm understanding of the BM Client Credit Rules, Interpretations, and Procedures. Remote training sessions and a thorough study of the client credit manual will be required
• Learn to navigate the various client credit databases, SAP software, and Intapp Open (client intake system)
• Update internal reports on the corporate structure of BM clients. This will require online research with the aid of Dun & Bradstreet
• Assist in filing client credit claims, including preparation of required documentation in compliance with the Client Credit Rules for submission to Client Credit Administration (CCA)
• Compose clear and concise questionnaires for BM attorneys to complete; expected to apply their professional business writing experience (i.e. proper tense, grammar, and punctuation)
• Follow up with the CCA Manager on any outstanding or pressing claims.
• Monitor incoming work assignments, ensuring that all assigned tasks are completed within the agreed turnaround time and reflect a very high quality of output.
• Work independently to complete assigned tasks and responsibilities to meet agreed objectives
• Perform other duties as may be assigned

Skills and Experience:

• Bachelor's degree required
• Some demonstrable finance experience (including decision-making) in a professional services environment required
• Financial experience within the legal industry preferred
• Excellent English verbal and written communication skills
• Must be a strong reader that makes logical conclusions
• Strong problem-solving and analytical skills
• Technical Skills: Microsoft Office suite of products, including Outlook, Word, and Excel (i.e. sorting, pivot tables, and basic formulas)
• Interpersonal Skills: liaise with people at all levels of the firm
• Must have the confidence to escalate concerns, ask questions, and issue tough decisions (diplomatically)
• Collaborative team player that offers follow-ups through their initiative
• Effective time management; must successfully adapt to changing priorities and work demands
• Ability to produce quality results under significant time constraints with minimal supervision
• Ability to analyze data across the business to make informed decisions