Customer Success Specialist - Dela Rosa - Street office
3 linggo ang nakalipas
Job summary
This role forms part of the Order to Delivery Journey providing high quality frontline Customer facing service.Responsibilities
- Handle front line Customer enquiries including feedback issues offers promotions logistics loyalty management process administrative work digital touchless support.
- Logistics: Resolve enquiries within agreed SLAs escalating where appropriate.
- Manage Retail Loyalty Customer Experience.
Paglalarawan ng trabaho
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